I'm a little annoyed when I receive the "switch to mobile template" popup every time I use one of my own templates. As a company that is supposed to be on the cutting edge of email technology, it seems to me that ALL of your emails should be mobile-friendly, whether or not I am using one of your mobile-specific templates. It also frustrates me when I see all of these webinars that you guys are offering on your own product and then charging money "at a special rate" for clients. I am already paying for your service, so it seems like you guys should have free webinars for clients on how to use the service we are already paying for every month. Our company offers free webinars all the time (which, by the way, don't really cost you anything, because you're not paying for a space or food or materials), as a value-add for our clients. As a web-based service, it seems like you guys would offer the same, at a minimum.
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