Hello, Thank you for reaching out to the API Support team here at Constant Contact. I don't know of any specific limitations using Constant Contact's API that would arise from using a WebLogic server. Though that error message would indicate that Retrofit2's class "callback" is not being found or that retrofit2 is not set as a dependency properly. I would recommend looking into how you are setting your Retrofit2 dependency and if it is being loaded correctly. It also may be that retrofit2 is not supported on a WebLogic server. Regards, David B. Tier II API Support Engineer ... View more

Hello,   The CA value was a component of our older embedded signup forms. When our Contacts team updated to our new inline signup forms, this previous method was discontinued. Previously generated forms do still function but there is no longer a way to generate a new CA value.   If you have any questions about our signup forms, please feel free to reach out to our main support team at 866-289-2101.   Sincerely, David B. Tier II API Support Engineer ... View more

Hello,   The CA value was a component of our older embedded signup forms. When our Contacts team updated to our new inline signup forms, this previous method was discontinued. Previously generated forms do still function but there is no longer a way to generate a new CA value.   If you have any questions about our signup forms, please feel free to reach out to our main support team at 866-289-2101.   Sincerely, David B. Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to the API Support team here at Constant Contact.   If there is an issue with your redirect URI for authorization, you should see that returned as the error response. This error message is not one that would be returned by our API. I would recommend you send an email to webservices(at)constantcontact.com with your API Key, as well as any details you have about the error you are seeing (e.g. what call you are making, an example of the information you are sending with the call, what part of the process the error occurs).   Regards, David B. Tier II API Support Engineer ... View more

Hello, You can pass a contact object through the updateContact() method to update which lists a contact is on. Removing them from all lists is the same as deleting the contact from the website UI: http://constantcontact.github.io/php-sdk/source-class-Ctct.Services.ContactService.html#175-205 If you are looking to remove a large number of contacts from list(s) you can use the activity addRemoveContactsFromListsActivity. http://constantcontact.github.io/php-sdk/source-class-Ctct.Services.ActivityService.html#182-213 -- you can also do this from a file as well: http://constantcontact.github.io/php-sdk/source-class-Ctct.Services.ActivityService.html#215-243 Please have a look and let me know if you have any questions! Regards, David Bornstein Tier II API Support Engineer ... View more

Hello Sasha,   That is correct. Our team is focusing resources on building our V3 API. There are no plans at this time to add this functionality to our V2 API.   Regards, David B. Tier II API Support Engineer ... View more

Hello,   There is no additional charge to use Constant Contact's API or to develop for it.   For terms and conditions of our API see: http://developer.constantcontact.com/home/api-terms-and-conditions.html   For terms and conditions of Constant Contact as a whole, see: http://www.constantcontact.com/uidocs/CCSiteOwnerAgreement.jsp   Please let us know if you have any other questions!   Regards, David B. Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to the API Support team here at Constant Contact.   That error typically means that there is no list with that ID in the account you are calling. If you were to make a GET call to that endpoint (https://api.constantcontact.com/v2/lists/1?api_key=X), do you get a list in response?   Regards, David Bornstein Tier II API Support Engineer ... View more

Hello, Unfortunately our API does not offer endpoints for event marketing email campaigns, and that includes reporting information from invitation emails. We are currently exploring options for event marketing endpoints in our new V3 API that is in development, though we don't have a timeframe for when this will be available. I have provided feedback to our product team about this on your behalf. Please let me know if you have any questions! Regards, David Bornstein Tier II API Support Engineer ... View more

Hello, Thank you for reaching out to Constant Contact. It sounds like you were able to generate an API Key but might be confusing the Access Token with the application Secret. Usually a 3rd-party application will have its own API Key that lets the app communicate with Constant Contact, however some developers require you to provide them with your own API Key and Access Token. Since this process was designed for developers, it can be confusing for non-developers to find this information. To help de-mystify the process for everyone, we have a blog post which walks through step-by-step instructions on how to get that information. If you already have an access token, you can skip past the part that talks about creating an API Key. How to generate an API Key and Access Token: https://community.constantcontact.com/t5/Community-News/How-to-generate-an-API-Key-and-Access-Token/ba-p/293856 Please have a look and let me know if you have any questions! Regards, David B. Tier II API Support Engineer ... View more

Hello Tim, Thank you for reaching out to Constant Contact API Support. It sounds like you have an Automated email set up to send whenever someone is added to a list. What I see as a possible problem with your flow is that Constant Contact will only send an email campaign to a contact once. If you have someone sent the Congratulations email when they are added to the list, if you later remove them and add them back on, our system will see they already got the email and not send it. If you wish to send that email to them again, it would need to be a different campaign. You could in theory create a new Automated email campaign that is the same as the Congratulations email, and apply it to a new list for those who were in your 'Divorced' list (e.g. 'Re-married'). Then anyone put into that new list is again sent that Congratulations email. If you need assistance setting up an Automated campaign or contact lists, our main support team is available to assist. Please let me know if you have any questions! Regards, David Bornstein Tier II API Support Engineer ... View more

Hello Steve,   Thank you for reaching out to Constant Contact API Support. I have sent you a private message here on the forum to get some more details from you about your issue.   Regards, David Bornstein Tier II API Support Engineer ... View more

Hello,   No, this will not work. Due to a system issue, this is likely to display the Constant Contact account owner's information if it shows anything at all. There are currently no plans to change how this functions.   Regards, David B. Tier II API Support Engineer ... View more

Hello, Thank you for reaching out to Constant Contact API Support. Q1: Right now you cannot create an email with a dynamic subject line within Constant Contact.   Q2: When sending an email with Constant Contact you select lists of contacts for that email to be sent to. This works the same if you do this in the UI or via our API. If you were to send an individual email to an individual contact you would end up with a separate email campaign for each contact, and each contact in its own list. Sending emails this way would lead the account to be difficult to manage within the UI. Please let me know if you have any other questions! Regards, David B. Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to Constant Contact API Support.   The first thing I notice is that you need to include the ID of the contact that you are updating in your URL path. You also need to include the contact's email address. See the below example:   curl -X PUT \ 'https://api.constantcontact.com/v2/contacts/{contactId}?api_key={API Key}' \ -H 'Authorization: Bearer {Access Token}' \ -H 'Cache-Control: no-cache' \ -H 'Content-Type: application/json' \ -d '{ "lists": [], "email_addresses": [ { "email_address": "email@address.here" } ] }' You can see the full documentation for making this call at http://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=PUT   Please let me know if you have any other questions and I'll be happy to help in any way I can!   Regards, David Bornstein Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to Constant Contact API Support.   Please send an email to webservices(at)constantcontact.com from the email address you used when you signed up for your developer account and we will manually activate it for you.   Regards, David Bornstein Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to Constant Contact API Support.   I used our API Tester with your API credentials to create a list successfully. Can you please send an email to webservices(at)constantcontact.com with the api key and payload you are using when trying to create a new list? That way we can troubleshoot this issue in detail.   Regards, David B. Tier II API Support Engineer ... View more

Hello Abdurahim, Thank you for reaching out to Constant Contact API Support. When you are using the API to create and send emails, the email is first created as a draft and then you can create a schedule for the campaign. There are several things that could be happening if you are running these calls in a script. Since the email is being created, then there is likely an issue with the call to schedule. The first thing I would suggest is to make sure that your company name is set within your Constant Contact account. You can see this by logging into Constant Contact, clicking on your name in the top right corner, and choosing My Settings. Your company name should be listed under Organization Information and you can click the link to Edit Organization Info if it's incorrect or missing.   If after verifying that your company name is set you are still having this issue I would recommend looking into the response that you are getting back from each of the calls you are making. If you are using our PHP SDK, you can catch an exception to get the error response message for details on what the problem could be. If you need further help, please send an email to webservices(at)constantcontact.com with a snippet of your schedule code so that we can troubleshoot in more detail. Regards, David B. Tier II API Support Engineer ... View more

Hello, Thank you for reaching out to Constant Contact API Support. So you are not getting any response back from the API at all, correct? I wonder if this is a PHP error. I would check to see that errors and warnings are turned on in your php config and try again. This could clue us in on what the problem might be. Also, if you send us an email (webservices@constantcontact.com) with your API Key and the username of the Constant Contact account you are working in, we can do some digging into our logs here as well. Sincerely, David B. Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to Constant Contact API Support.   We'd be happy to look into this for you. For privacy of your information, please send an email to webservices@constantcontact.com with your API Key and a code snippet showing how you are building your call if possible.   Regards, David Bornstein Tier II API Support Engineer ... View more

Hello,   Thank you for reaching out to Constant Contact API Support.   Since this is a 3rd-party integration and not built or supported by Constant Contact directly, I'm limited in the scope in which I can help with any problems with it.   While I can't rule it out completely, we are not likely blocking your IP address. When trying to connect your account are you seeing any error messages? I'd be happy to help in any way I can, but I may need to more information about the response Memberpress is getting from our API when you try to connect.   Please email webservices@constantcontact.com with the Constant Contact username, the API Key and Access Token you are using, and the last day and time you tried to connect. We can do some digging on our end to try to identify any problems. Regards, David B. Tier II API Support Engineer ... View more

Hi Pamela,   I replied to your private message, but in case anyone else is looking for updates on this and would like to be notified, please just send an email to webservices@constantcontact.com. We'll be sure to keep everyone in the loop.   Sincerely, David B. Tier II API Support Engineer ... View more