I have a newsletter that people pay for.  I do not have a sign up form as that would allow folks to sign up without paying.  I cannot believe you took away the resubscribe button!  Now it is necessary for me to bother you on the phone every time one of my subscribers mistakenly unsubscribes.  This is a waste of time for me as well as your technical person.  I have written to the president of Constant Contact about this glaring error on your part with your new update.   Judy Ward ... View more

I totally agree that the resubscribe button needs to go back immediately.  I have the exact same problem as Lettie above - my older subscribers occasionally unsubscribe by accident.  Now it is impossible to get them back and they are mad and leaving my service.  This is just crazy that you removed something so easy and refuse to put it back.  How difficult could it be.  This is the first time I have been so disappointed with Constant Contact and I have been with you since 2004. Judy Ward ... View more

10/15/20 - I can't tell you how unhappy (you can make that MAD!) I am with your new policy where you have removed the resubscribe button. Occasionally a subscriber made a mistake of unsubscribing and I was able to get them back by explaining that they would get an email and be able to correct their mistake and get back on my subscriber's list. It is impossible for me to even comprehend how your new procedure works! I think you have made a gigantic error in removing the resubscribe button and I think you should put it back immediately. I was fortunate to get your employee Donny on the phone when I called. He was patient and knowlegable in his help and I appreciated this more than I can say. You are fortunate to have an employee like Donny! I have been a customer of Constant Contact since 2004 and have often written to your company to express my pleasure when someone helps me. This is the very first time I have written to complain about something that I think is very wrong. Judy Ward - SJP News justjudy230@gmail.com ... View more