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Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
Erin Bemis keeps emailing me from Constant Contact re: a webinar I viewed yesterday (Facebook Ads) but whenever I try to email her, even directly, it keeps bouncing back. I tried using your chat feature and it also DOESN'T WORK! It takes my question, but when I submit it, it says there is nothing in the community help about it and offers a Chat with Us button. When I click it, it takes me to a page that says Welcome to Constant Contact Live Chat Support but is otherwise blank and goes nowhere. What is happening to your company? You used to be so rock solid now customer service takes forever (by phone) or is nearly non-existent online via the chat feature. I am seriously thinking of switching to another provider in the future. Your company is not the same any longer. I am on a Mac OS X 10.11.6 using Google Chrome.
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