Hi everyone. Thank you so much for the feedback about the request to share your campaigns on Instagram. We recently released our Social Posts tool which includes the ability to post on Instagram from your Constant Contact account. However, it isn't designed to share your emails on Instagram as Instagram is an image-heavy platform and doesn't allow the addition of direct links into posts. As a workaround, you can include the link as text in the post but your followers would need to copy and paste the text into a browser in order to view your campaign. I've also seen some customers include the link to their campaigns in their bio and then create a post highlighting the campaign and pointing their followers to access the link to it through their bio.
We're always open to improving your experience and if there is an opportunity for us to make this change, we will be sure to update you.
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Hello @ariddel. I apologize for the experience and the difficulty that you have had communicating with us about the webinar you attended. We want to look into this for you. Could you please send us any communication that you have received from Erin over to social_support(at)constantcontact(dot)com?
Also, I'm sorry that you have had difficulty when using our Chat feature. Were you logged into your account before accessing Chat? Also, did you try using a different browser to make sure that a plugin or extension might be causing the chat feature to not work for you? You can always reach out to us here in the Community if you have any questions and we would be happy to assist you.
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