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In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.
Your most recent update removed the ability to mass unsubscribe bounced and suspended addresses from an account without deleting them entirely. You have articles posted about how to download a list of addresses that you want to unsubscribe and then re-upload them into an unsubscribe list, but that process is clunky and annoying compared to the previous system of just clicking a button. Please re-add the mass unsubscribe feature on the bounce page--the current system is de-incentivizing list cleaning and encouraging your users to just let their bounces go.
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