We sent our personalized urls just fine as a custom field in an email last week. The link was to a survey. We had 350 responses to the survey. But curiously, in CC "reporting" I'm told we had only 45 clicks on the email. Please advise: do clicks on links sent within custom fields not get counted in click count reporting?
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Checking in to see if there's been any additional functionality in this regard...or if William's solution from 11/17/22 is still the "best bet." Thanks.
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When a recipient clicks "update profile" does it count as a click on that email? I notice that clicks on "unsubscribe" don't get counted in the click count.
I'm glad I'm able to see who has clicked on what in an email via reporting. But I don't see anyone who has ever clicked on the "update profile" link.
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