About LittoralSociety

While it's nice that this feature had finally been added, as Candace has so helpfully pointed out,  let's just take a moment to consider it was proposed as coming soon two years ago. I posted a request about this almost four years ago.    Maybe coming soon is a subjective term.  But he is my continuing issue with this: constant contact markets a communication tool for communication professionals. However, up until the company started rolling out this new feature there was essentially no communication at all about it even though it's pretty basic and had been requested by dozens of not hundreds of users.    Some of us might not still be irritated about this had CC simply given us anything but crickets about this for years. ... View more

I find it hard to understand how Constant Contact expects to stay in business without even responding to the growing list of complaints about inability to search old emails. Many of the changes to the GUI only make this issue worse (elimination of thumnail that goes with the list view of emails, eliminatin of pages buttons to easily move through groups of emails). All of it is driven home by whatever error caused a resend of all 105 comments about lack of search function for past emails. As someone who has trained people in customer service and watched the implosion of major companies who ignored such issues (anyone remember Quark? I didn't think so.), I don't get why Constant Contact even has user forums if they simply intend to ignore them. Guess what will piss me off even more than not getting the search funciton I really need? That would be constant reminders that lots of other people have asked for that exact same thing FOR YEARS only to be completely ignored by Constant Contact. There are other options out there in email land. Maybe I should move my company to one of those and see if they will respond in some way to a customer complaint. ... View more

How does it make any sense that there is a search function for the community forums, a search function for the Constant Contact FAQs, a search function for the Art library, a serach function IN FACT for virtually everything under the sun with this fricking service, but there is no way to search created emails? Having a search function shouldn't be a feature that is taken under consideration. It shouldn't be something that users should have to vote for. It isn't a NEW idea at all, rather it is something CC users have been complaining about for years (entries in this thread go back to 2013). It is as much of a no brainer as there is in this day and age. It's one of the features services such as use to differentiate themselves from CC. Search functionality is as basic a function as you will find for any website or service that exists. It's like electricity or indoor plumbing. It is an issue that needs to be addressed now, rather than considered for some vague, indefinite point in tthe future. ... View more