Good afternoon,
Our contacts indicate we have 3600 subscribers, when I send an email campaign report indicates 3023 were sent.
I wanted to identify the 577 that were NOT sent. Thought I would export full subscribers - 3600 - and then export the Sent, but when I click the all on the Sent report it jumps up to the full total.
The full list 3600 shows all active - this is a week after clearing bounce and suspended lists - no flags.
Send indicates it is send 99.7% yet total sent
From the Campaign Report: 3023 Sent
When I attempt to create list of Sent, and click the box to select all records, the item count increases to 3,602
What would be the variance?
I appreciate any suggestions.
Thank you
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