- Constant Contact Community
- :
- About JohnN566
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About JohnN566
JohnN566
Occasional Advisor
since
02-16-2013
09-25-2018
26
Posts
10
Kudos
0
Solutions
Badges
09-13-2018
11:52 AM
Why does Constant Contact insist on alienating their customers?
... View more
08-22-2018
03:33 PM
Continue to have bad results using the new design. Is there a plan to address the poor design?
... View more
07-16-2018
12:44 PM
When is Constant Contact going to listen to their customer? Please do not ask me to clarify something that is simple to understand? Too hard to read means too hard to read! A lack of sort without date order of the event? It is needed. Have the software engineers ever put an event together? More than one? Terrible to find one event in a list of many! Please do something! Good Grief! John
... View more
11-10-2017
12:30 PM
CC, you really need to give kudos to your Support Agent Kira for helping me out. I was ready to quit CC, and she saved the day. In addition, she didn't even ask me for more details to explain the problem! Kira just fixed it! Many thanks Kira! You are the first agent I have talked with who took a problem and fixed it! @JohnN566 wrote: Why does CC allow me to generate and compose an email to previous event registrants, and then when I go to send it, it says you cannot email registrants 30 days after the event! Wow! I just wasted an hour of my time fooling with this! Does anybody at CC use their system? Has anybody ever worked in the business world? Things happen more than 30 days after an event! Good Grief! (P.S. Please do not email me asking for more details about this problem. Many thanks.) John Nabors
... View more
11-10-2017
12:05 PM
Why does CC allow me to generate and compose an email to previous event registrants, and then when I go to send it, it says you cannot email registrants 30 days after the event! Wow! I just wasted an hour of my time fooling with this! Does anybody at CC use their system? Has anybody ever worked in the business world? Things happen more than 30 days after an event! Good Grief! (P.S. Please do not email me asking for more details about this problem. Many thanks.)
... View more
- Find more ideas tagged with:
- CC problems
- event
- lost
- need help
- No customer service
- registerants
- terrible design
- when will someone listen
- WOW
See more ideas labeled with:
11-09-2017
10:55 AM
When is Constant Contact going to listen to the customer? 18 months in, and no change! Wow! Customer is not supported.
... View more
11-09-2017
10:53 AM
I cannot find the correct campaign. The font is too large. The content on the screen is too large. The sort order constantly changes. Have to filter between events and emails. Fix all these, and I can share more.
... View more
08-29-2017
11:22 AM
When is Constant Contact going to listen to the customer? After all, this is not a free service! It has been months, and the 'new' design is terrible! If you need more details, please read the 4 pages before this comment.
... View more
08-24-2017
10:23 AM
Hannah_M, I would suggest members of the design team try to use their design...use the old one as well. Each time I log-in, I am reminded that CC does not worry with customer needs and service. If the design team cannot figure out the poor design in terms of font selection, font size, inability to read and find 'campaigns', have to reset filter to for events only, the sort method has changed at each log-in, and more, then they should go to other business people who can provide feedback. Best regards, John
... View more
06-15-2017
02:17 PM
1 Kudo
The new format is terrible. Please give an alternate option for reading the campaigns. I understand updating so that the program works, but why throw away the happiness of your customers?
... View more
05-05-2017
11:20 AM
Would like to keep the comments of dissatisfaction out there on the new CC webpage design. Campaigns conglomerate and arrangement of content is too confusing and hard to navigate and read. Still unhappy.
... View more
See more ideas labeled with:
04-13-2017
01:40 PM
4 Kudos
Just wanted to pass along that the new webpage design is not good. The campaign concept is not efficient and too hard to read. This has prompted me to start searching for other vendors, or combination thereof, to meet my needs.
... View more
See more ideas labeled with:
12-23-2015
04:54 PM
Has this issue been resolved? I am still having same problem in Dec 2015. @JamesD131 wrote: I have tried sharing campaigns to my twitter and facebook accounts. Twitter works fine but can not post to facebook, keep getting unknown error.
... View more
10-07-2015
09:16 AM
What about adding a space to 'jump' to a contact number? if you have 2500 contacts, allow the user to enter 997 to be able to go to the 'middle' of the pack?
... View more
10-07-2015
08:55 AM
Add navigation buttons on top of contact listing instead of just the bottom.
How to easily see which contacts are not opening emails? Currently, clicking on each name which is time consuming.
... View more
03-30-2015
10:10 PM
Smore.com has Constant Contact beat when uploading pictures. They do not charge for storage and the process is simple. CC should check it out.
... View more
Kudos given to
| User | Kudos Count |
|---|---|
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
