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About JohnN566
JohnN566
Member
since
02-16-2013
02-15-2019
27
Posts
12
Kudos
0
Solutions
Badges
10-24-2018
06:38 PM
Please change recent campaigns to current campaigns! Something that is supposed to save time never presents the information needed. However, most suggestionss to CC are not implemented.
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09-13-2018
11:52 AM
Why does Constant Contact insist on alienating their customers?
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08-22-2018
03:33 PM
Continue to have bad results using the new design. Is there a plan to address the poor design?
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07-16-2018
12:44 PM
When is Constant Contact going to listen to their customer? Please do not ask me to clarify something that is simple to understand? Too hard to read means too hard to read! A lack of sort without date order of the event? It is needed. Have the software engineers ever put an event together? More than one? Terrible to find one event in a list of many! Please do something! Good Grief! John
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11-10-2017
12:30 PM
CC, you really need to give kudos to your Support Agent Kira for helping me out. I was ready to quit CC, and she saved the day. In addition, she didn't even ask me for more details to explain the problem! Kira just fixed it! Many thanks Kira! You are the first agent I have talked with who took a problem and fixed it! @JohnN566 wrote: Why does CC allow me to generate and compose an email to previous event registrants, and then when I go to send it, it says you cannot email registrants 30 days after the event! Wow! I just wasted an hour of my time fooling with this! Does anybody at CC use their system? Has anybody ever worked in the business world? Things happen more than 30 days after an event! Good Grief! (P.S. Please do not email me asking for more details about this problem. Many thanks.) John Nabors
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11-10-2017
12:05 PM
Why does CC allow me to generate and compose an email to previous event registrants, and then when I go to send it, it says you cannot email registrants 30 days after the event! Wow! I just wasted an hour of my time fooling with this! Does anybody at CC use their system? Has anybody ever worked in the business world? Things happen more than 30 days after an event! Good Grief! (P.S. Please do not email me asking for more details about this problem. Many thanks.)
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- Find more ideas tagged with:
- CC problems
- event
- lost
- need help
- No customer service
- registerants
- terrible design
- when will someone listen
- WOW
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11-09-2017
10:55 AM
When is Constant Contact going to listen to the customer? 18 months in, and no change! Wow! Customer is not supported.
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11-09-2017
10:53 AM
I cannot find the correct campaign. The font is too large. The content on the screen is too large. The sort order constantly changes. Have to filter between events and emails. Fix all these, and I can share more.
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08-29-2017
11:22 AM
When is Constant Contact going to listen to the customer? After all, this is not a free service! It has been months, and the 'new' design is terrible! If you need more details, please read the 4 pages before this comment.
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08-24-2017
10:23 AM
Hannah_M, I would suggest members of the design team try to use their design...use the old one as well. Each time I log-in, I am reminded that CC does not worry with customer needs and service. If the design team cannot figure out the poor design in terms of font selection, font size, inability to read and find 'campaigns', have to reset filter to for events only, the sort method has changed at each log-in, and more, then they should go to other business people who can provide feedback. Best regards, John
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06-15-2017
02:17 PM
1 Kudo
The new format is terrible. Please give an alternate option for reading the campaigns. I understand updating so that the program works, but why throw away the happiness of your customers?
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05-05-2017
11:20 AM
Would like to keep the comments of dissatisfaction out there on the new CC webpage design. Campaigns conglomerate and arrangement of content is too confusing and hard to navigate and read. Still unhappy.
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04-13-2017
01:40 PM
5 Kudos
Just wanted to pass along that the new webpage design is not good. The campaign concept is not efficient and too hard to read. This has prompted me to start searching for other vendors, or combination thereof, to meet my needs.
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10-07-2015
09:16 AM
What about adding a space to 'jump' to a contact number? if you have 2500 contacts, allow the user to enter 997 to be able to go to the 'middle' of the pack?
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10-07-2015
08:55 AM
Add navigation buttons on top of contact listing instead of just the bottom.
How to easily see which contacts are not opening emails? Currently, clicking on each name which is time consuming.
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03-30-2015
10:10 PM
Smore.com has Constant Contact beat when uploading pictures. They do not charge for storage and the process is simple. CC should check it out.
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