A suggestion on how to improve your user experience:   When searching for a an email I previously sent, the results that show up after I search are all out of order - they're not numerical, they're not alphabetical, they're not most recently accessed - they're just random as far as I can tell.  I title this series of emails with the same three initials BNW and then the date.  My predecessor labelled dates differently, but I have been fairly consistent for years.  It would make it much easier to find the email I am looking for!  ... View more