Hello @AnnaF53 ,
This is typically caused by an issue with the type of business info for a PayPal account. For more info regarding what you've been getting asked, PayPal has the following articles:
What is a beneficial owner:
Paypal beneficial owner login loop (Paypal Community post):
If your organization doesn't use beneficial owners, we'd advise double-checking your PayPal account's Business Type is listed correctly, and hasn't received some odd change recently. Beneficial owner only applies to certain Business Types. (Account Settings (cog icon) > About the Business > Business Information > Update > Edit (near your business photo/avatar > Business Type).
Ultimately, we'd advise working with Paypal to confirm that the account is set up correctly and is up-to-date. Missing key information could prevent the account from accepting future payments, even when linked through 3rd party programs (in this case us).
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