Thank you for the feeback @ArthurG,   This one sounds like there might be some kind of bug.  We've been hearing this feedback very recently, and are trying to pin down why this is happening.  A few questions:   1. Are you using the bold button to try to bold/unbold, or are you using keyboard shortcuts (ctrl + b)? 2. Are you pasting content into your blocks from an outside source?  If so, where are you pasting content in from? 3. Is this something that has happened for a while, or something that recently starting occurring?   Any additional info you can give would be helpful! ... View more

Great idea @ChurchillY,   I'm opening up your feedback for voting! ... View more

Thanks for reaching out @DaliaV,   Are you having trouble updating your logo in your account?  This FAQ might help if that's the case: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5682-add-a-logo-to-your-account-settings   If there's something else you had feedback on, or need help with-- let us know! ... View more

Sorry to hear you had a bad experience @DaveW0700,   I'll make sure to pass this feedback along.  In the meantime, was there anything that you needed assistance with on your account?  I'd be happy to have a member of our Support Team reach out if you need anything! ... View more

Thank you for the feedback @KenS635,   Currently we limit the availability of our fonts to use ones that are typically safe to use on the web.  When your email is sent, depending on what email client or site your recipient opens the email in, they may not be able to view specialized fonts.  As a result your email may look distorted or do some funky things if your recipient can't view that font.   We do appreciate the feedback, and I'm opening your feedback up for voting   ... View more

Thanks for the feedback @BostonMurrell,   It sounds like our mobile app wasn't working properly for you, which is understandably frustrating.  It sounds like you may have run into some issues that I'm unaware of.  You mentioned menus and screens were overlapping one another-- can you describe that further?  Or if at all possible, is that something you can take a screenshot of so we can look into it? ... View more

Thanks for the feedback @LindaK07,   Would you be able to send me a screenshot of what you're seeing so I can understand exactly when our formatting bar is covering up your work? ... View more

Great Idea @MikeB78,   Opening up this feedback for voting. ... View more

Thank you for the feedback @MarcL66,   What types of self-help tools would you like to see that would be helpful for you?  Would it be things within the account as you are using it, or is there a different experience you would like to see when you go to the Help Center? ... View more

Thank you for the feedback @Christ_Church,   With a recent change we made sometimes the 'My Account' section of your account where you would go to logout becomes hidden depending on the size of the browser window you are working in.  It is something we are working to fix.  If you expand your browser window you should be able to see the option. If you aren't able to find it would you be able to send me a screenshot so I can take a look? ... View more

Thanks for the feedback @DealersS,   If you go to your campaigns page and click on any of your campaigns you should be able to change the name of it from the email detail page.  There should be a little pencil icon to update the name.  Is this something you aren't seeing, or is it an option you would like to see elsewhere? ... View more

Thank you for the feedback @RuthB17,   Are you having trouble getting to the My Account drop down?    Are you using our mobile app, or are you using our site from your phone? ... View more

Love these ideas.  I'm going to share them with our product team and keep this open for voting! ... View more

Thank you for the feedback @Debra.Jones,   When you log into your account, what page would you ideally like to land on?  Is there somewhere specific you typically navigate to once you log in? ... View more

This is a great idea @ElaineCarolS,   I'm going to open your idea up for voting.  Would you be looking for a simple text field where you could make notes to yourself?  Would you want those notes visible on the calendar itself? ... View more

Thank you for the feedback @JeffreyG03,   We don't currently have a way to suspend your account online, but I'm going to open your feedback up to voting. ... View more

Thanks for the clarification @DaveR7,   I definitely understand the feedback, and understand how helpful it would be to have these kinds of reports.   As far as any tricks up my sleeve, I unfortunately don't have one that can be done within Constant Contact.  However, it is possible to get a report of how many times contacts have opened using Excel.  What you'd want to do is export the opens report for the number of campaigns you wanted to look at.  If you combine those reports in excel and use a pivot table you should be able to see the number of opens per contact.   It's not the best workaround, but it would work!   Hope that's helpful, and if you want more details, let me know! ... View more

Thank you for the feedback @EnergyPlus,   Long hold times are never fun.  I am happy to voice your feedback.   In the meantime-- were you able to get through to someone to help with your question?  If not let me know and I can have someone reach out to you. ... View more

Great feedback @JasonP144.   Glad you like the calendar view.  I'm going to open your other feedback up for voting! ... View more

Thank you @SuzanneR66,   Would you be looking for it to export into a similar calendar view?  Like some kind of PDF?  Or would you just want the raw data?   We have a couple of Knowledgebase articles that might be of use to you.  They show you how to export export individual email results, or for all campaigns.   https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6413-export-bounced-email-addresses-to-a-file https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5292-export-email-campaign-reports ... View more

Thank you for the feedback @PatrickB216,   I can definitely see how it's frustrating to move your campaign from the old editor to the new editor.   I've sent you some additional information via a private message.  To view the private message, click on the envelope icon at the top of your Community account.  It should look like this:     Thank you again! ... View more

Thank you for the great feedback @SuzanneR66.  I'm going to open this up for voting.   What type of information would you want to be exported to the spreadsheet? ... View more

Thank you for the feedback.    Were you able to find everything you needed?  If you need I can have a member of our Support Team reach out to you! ... View more

Thank you for the feedback @AirCare,   Sorry to hear the banner is getting in the way of your work.  Is it blocking/preventing you from accessing something in one of the toolbars?  It should be responsive, but if it's blocking something I'd love to see so we can look into it.  Do you have a screenshot you could share with me so I can take a look?  Thank you. ... View more

Thank you for the additional insight @DaveR7,   I definitely understand your feedback and agree.    Would it be more important to you as a marketer to have a way to re-engage the did not opens, or tools to keep your engaged customers even happier?   The FAQ that I linked to can be helpful if you compile the data across campaigns.  If you create one list that is 'Did not opens' and add the did not opens for multiple campaigns it will de-dupe and give you a list based on which campaigns you choose to do it with.  I know this isn't an ideal workaround as it can be time consuming, but it will allow you to see who is engaged and who isn't.  ... View more

Thank you for the feedback @MelodyM6,   We are currently working to the fix this issue you're running into.  In the meantime if you go to your 'Library' tab you should be able to edit your images without seeing this error.  I'm moving your feedback over to another thread with this feedback and we will update everyone when this is fixed.   Thanks again! ... View more

Thank you for the feedback @MikeC053,   We are currently in the process of rolling out the new "Sign-up forms" section that you are seeing in your account.  I will make sure to reach out to our Knowledgebase Team to let them know to update that FAQ once it's rolled out fully.   To turn off the Contact/Subscriber emails go to 'Sign-up Forms' and in the bottom left you should see a section for 'Landing Pages and More.'  Once you go there on the right hand side you should see a link to 'Sign-up & Unsubscribe Updates' where you can turn the report off.   Thanks again for the feedback, and hope this helps! ... View more

Thank you for the feedback @JamesG17714,   Over the weekend we provide Support both on Twitter and on the Support section of our community.  If you ever need help on the weekend, you can post in the following area for support: https://community.constantcontact.com/t5/Need-help-with-something-else/bd-p/advanced_support     ... View more