About Mary_S

Hi @DougF51 , Thank you for the clarification. As far a button goes. We do have button coding for a Sign-Up Form Landing Page within your Sign Forms tab.  Or if you if you just need a URL to a button you've created, there is also the option of creating a Lead Generation Landing Page. ... View more

Hello @DougF51, Absolutely you can have a sign-up form call up on your website! Sign-up Forms are a great way to capture contact information and boost your marketing efforts. The best part is that any contacts that sign up are automatically added to your account - with no manual work! Inline form - An Inline Sign-up Form is embedded into the HTML code in your website or blog so that you can collect sign-ups as people view a specific webpage. Pop Up form – A Pop-up Sign-up Form is embedded into the HTML code in your website, or blog, and pops into view after a specific amount of time, between 1 and 15 seconds, so that you can collect sign-ups as people view your website. How to Activate and Install your signup form on your Website.   ... View more

Hello @KristinaP68 , You should be able to put in multiple videos without issue. I am sorry that you're getting the rainbow thumbnail. I did pop into your account and was able to get a  couple of different Vimeo thumbnails to show. Check the most recent draft that starts with the word "VIDEO".  (You can decide which one you prefer and delete the other. ) How I got the thumbnail to work was by going to the video on Vimeo clicking the paper plane icon to get the share link. Then I grabbed the URL out of the embed code section. And that gave me an image thumbnail rather than the rainbow. ... View more

Hello @jerryw , I did locate a couple tutorials you might find helpful: Add, arrange, or delete blocks in your email template Wrap text around an image in an email ... View more

@AmeerahS7  You should be able to copy the link url of your landing page and paste it wherever you want including on a webpage.  Here is information with ways to share the link url of your custom landing page. Exactly how were you wanting to connect it to your domain or sub-domain? ... View more

@user17987  Thanks for reaching out in the Community regarding the issue with horizontal lines in the display of your campaign. We know how important it is for your emails to look consistent across all email platforms.  One additional potential workaround we have found that you can give a try since the screenshot of your campaign appears to be a single column campaign:   Drag a block like a divider next to the affected block to create a column layout Add all the affected blocks to one column Delete the block/divider in the other column, so that the content is back to one column  I have submitted your request to be contacted/emailed on any updates regarding any changes in the issue as the engineers work toward a solution. ... View more

@9dNorthDigMarketing  Hello! Thank you for reaching out to the Community! I am sorry your “Contact Us Today” link returned an error for some of your co-workers! We certainly do know it is important to have your links work the way you expect.  After testing, it does appear it is an issue with that co-worker’s particular office network. Nothing within Constant Contact would forbid a person from any other sites.   One thing you can offer your co-worker is to whitelist Constant Contact as a safesender so they would have a better experience receiving your campaigns. ... View more

@DeanW93  Thank you for reaching out to the Community! I apologize for ongoing issues with images not loading properly in newsletters that you are receiving. And I can see that you have done extensive troubleshooting regarding the issue. We do appreciate your efforts and time.   I contacted our advanced technical support team and they welcome the chance to directly troubleshoot with you.   As a heads up they will need you to share the name of an account, specific campaign, name of a specific image, an example of email client, and a bit of information of what happens when trying to click to see images.  An advanced technical support representative will be reaching out within four business days using the contact email and phone number in your account to further troubleshoot with issues concerning missing images. If you wish to be contacted by an alternate means, email your preferences to social_support(at)constantcontact(dot)com and we will pass information along to the correct team member. ... View more

@AUAdministrator  Thank you for reaching out to the Community! I apologize for ongoing issues with images not loading properly in your newsletters. We know images are important to your campaigns and we do appreciate the troubleshooting efforts you have put into trying to ensure your images do display properly.   I contacted our advanced technical support team and they welcome the chance to work directly with you, troubleshooting with you in your account. As a heads up they will need you to share the name of a specific campaign, name of a specific image, specific contact, an example of email client, and a bit of information of what happens when trying to click to see images.   In regard to your reference to the content of newsletters not being protected in replies, Constant Contact does not have a way to control the email campaign once it has left our servers and landed in an inbox. Clicking reply or forward allows for the original message to be altered regardless of what system originally sent it. But if you do have crucial content such as a coupon one option would be to save it as an image so that it could not be altered through a reply or forward. An advanced technical support representative will be reaching out within four business days using the contact email and phone number in your account to further assist you with issues concerning missing images. If you wish to be contacted by an alternate means, email your preferences to social_support(at)constantcontact(dot)com and we will pass information along to the correct team member. ... View more

@YTTPB  I am sorry to hear you are seeing messages like this. We're happy to help. Can you help with some details?   - What browser are you usually working in when this happens? - Is there any action that causes an error or does it seem random? - Can you screenshot the error next time you get it and email it to us? - Are you pasting content into your email from another source? - Are you copying the same template to use again? - Are you on a work or home network? - Where in the world are you located? General area is fine! ... View more