To refer back to my list:
1. In your previous version when it came to importing a list it listed each field had a number next to it. Example: 1. Name 2. Phone 3. Email. Currently the system has no number next to it. Example: Name Phone Email. I know it's a small change, however, when it comes to training new people we have to carefully verify each field to be designated to the correct drop down option. Where in the past I could say Field 1 is for Name, Field 2 is for Phone, Field 3 is for Email. Or a better example being Fields 21-34 mark as Do Not Import.
2. Thanks, it's so annoying!
3. Why would you try and move more toward being a CRM. Everything on your website, and the reason we use CC is because you're an email marketing company. Even your About page says nothing of being a CRM, everything that is talked about on that page is eMarketing focused. Sure don't get me wrong I work toward caring for each individual client, but I'm looking for a system allows me to work with as many people as possible. I believe it's just backwards with having the contact first and the list second. I'm sure this is a much bigger discussion that ya'll are having, but my two cents is to not try and compete as a CRM. But focus back on helping us focus on the groups we engage with. CRM's are for dealing with individual. I am in an individual context 95% when I use salesforce and the other 5% is running reports. When I use CC I'm either creating emails or looking at the reports. 2% of the time I would say is spent looking at a specific individual.
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