Thanks, I appreciate your help. ... View more

I've copied/pasted, re-typed, copied an exiting contact and changed the name, created a list with one contact and uploaded - I've really tried many ways. I'm stumped.   FYI his email was sent to us by someone else at his company (who's email is in our database), and he was copied on that email, so there is a working email there, and it works when I copy/paste into Outlook ... View more

No accents or unusual characters. I've tried several ways of adding it. We have several contacts from the same company, with the same structure, and in fact I wen to their website, copied an email, and pasted into the single-add window and it worked fine. He just joined that company (so wouldn't be an unsubscribe). Any possibility his email is just too new?  ... View more