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About CMLAdmin
CMLAdmin
Occasional Advisor
since
04-22-2013
01-14-2015
33
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09-10-2014
10:53 AM
@PetrPePaP wrote: "...you can no longer PUT the contact with an empty lists array." Really? I just tested this manually on my account and it seems to still work like it always did. I performed a PUT to the endpoint https://api.constantcontact.com/v2/contacts/{ID}?action_by=ACTION_BY_OWNER&api_key=MYKEY with a request body of something like: { "lists" : [], "email_addresses" : [ { "email_address" : "email@domain.com" } ] } and I got a respone of 200 and the contact's status was set to "REMOVED". In what situation is this failing for you?
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05-19-2014
03:16 PM
I am trying to remove all contacts from a group of lists using Constant Contact API v2. I thought the clear lists bulk activity would be a good way to accomplish this. However, when I created a clear lists activity, it didn't seem to clear out any lists, in fact in the UI it says " Added 463 Contacts to Lists" next to that activity. What exactly does this activity do? It seemed to add contacts to my account.
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05-16-2014
10:45 AM
Thanks for the reply. We have hit this error 4 times this morning now, so I will send an email with my most up to date information.
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05-05-2014
09:54 AM
Hello, I am getting this error: json.min.length.violation:#/from_email: Value does not meet minimum length of 6. json.email.invalid:#/from_email: Value is not a valid email address. We pull the from addresses for campaigns from a database and I have triple checked all of those values and matched them up with the from addresses created for our account. Is it a known issue for this error to show up without an obvious cause? This has happened this morning and last Friday morning with two different email addresses. Edit: I should say that in both cases we just made the request to schedule the campaign again and it got no error on the second attempt.
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05-02-2014
11:30 AM
As far as I know this issue is only related to Activities. However, one thing to keep in mind is that you are limited in the number of API calls you can make per day. I can't remember the exact number you are limited to, but I know for us it isn't possible to add/update contacts without using bulk Activities because we hit that limit.
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05-02-2014
10:16 AM
We are having the same issue, but it seems to be out of our hands. Here is a response on this issue posted by a mod on 4/28. That might answer some of your questions. He does say in there that this problem won't be fixed for 2-4 weeks. I also hope we get an update on this soon though, because we have quite a few contacts that simply can't be added until Constant Contact fixes their service.
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05-01-2014
01:34 PM
1 Kudo
I got this error com.roving.RovingServerException: Unexpected ContactServiceBadResponseException in ContactsAPIServiceImpl.processBadResponseEntity. User Data: twice in a row for the same set of contacts. This does not seem like a coincidental occurence of hitting a 1% error. There must be a specific problem. The error I see in the UI is "One contact was un-subscribed and could not be added to a list." I didn't think adding a contact with an unsubscribed email address caused an issue in the past. Even so, I doubled checked the contacts and made sure none of them was unsubscribed. None of them were. What's up with this?
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04-23-2014
03:46 PM
So just to be clear: you are saying there is no way to remove a contact without opting it out? I am trying to remove old contacts but I don't want to add their email addresses to your opt out list. EDIT: Also, are we billed for contacts that are hidden from the UI?
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04-23-2014
02:25 PM
I seems that when I perform a HTTP DELETE on a contact it doesn't remove that contact, but sets its status to OPTOUT. Is this really correct? If so, is there any way to remove contacts through your API?
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04-18-2014
10:15 AM
Ok, looks like we will have to find a way to limit our list creation. Thanks for the info and quick responses.
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04-18-2014
09:48 AM
Here is what I see: However, this morning when I look at our lists I see a message warning me that we are at our limit of 1,000 lists. Could this response be caused by trying to add a list that would put you over the maximum list limit?
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04-17-2014
01:00 PM
I am trying to add several contact lists with random names from a .NET app using your C# sdk. However, I can't seem to get any other response than 409 Conflict. I get the same response when using your v2 API tester/debugger using both your example payload and random names. I have read that this error message indicates that a list with that name already exists, but I am positive a list with these names does not exist. Example JSON payload: { "name": "Hot Opportunities", "status": "ACTIVE" } The response I get: "error_key": " http.status.conflict" "error_message": "There was a conflict between the supplied data and the existing resource."
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- Tags:
- error
02-11-2014
01:17 PM
I have been getting this response when trying to get campaigns: "http.status.internal_server_error: We are currently experiencing an issue with our service, please try again in a few minutes or contact Customer Support at webservices@constantcontact.com." We have been seeing this in production a few days a week for the past month. I have reproduced it in a test environment while looping through a large list of campaigns. Each time I hit this response it is caused by a different campaign. When I test the api by manually entering credentials and individual campaign ID I get 200 OK. Any ideas on why this is happening?
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11-15-2013
04:02 PM
My testing worked and emails were sent. So it appears to work again. Thanks.
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11-15-2013
02:53 PM
So, what is the status?
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11-14-2013
12:29 PM
What is the status of the release for today?
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11-12-2013
10:00 AM
Thanks for the update.
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11-12-2013
09:58 AM
Thanks for responding. It is appreciated.
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11-11-2013
02:24 PM
That IS what we do, but I limit it to 5 minutes. I guess I can bump it up to a few hours. We never had this issue until 11/7/2013. But I can understand how this could happen if some big activities got in the queue ahead of us. Thanks
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11-11-2013
02:21 PM
CTCT.Exceptions.CtctException: http.status.internal_server_error:We are currently experiencing an issue with our service, please try again in a few minutes or contact Customer Support at webservices@constantcontact.com. at CTCT.Services.ActivityService.CreateAddContactsActivity(String accessToken, String apiKey, AddContacts addContacts) at CTCT.ConstantContact.CreateAddContactsActivity(AddContacts addContacts)
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11-11-2013
02:17 PM
... and is there some web page where we can see the status of the web services?
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11-11-2013
02:17 PM
So is it really down since 12:05 AM, or just for me 😉 We are going to try again around 2 PM CST.
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11-11-2013
11:50 AM
Right now, my code waits for 5 minutes for it to complete. But the uploads lately have taken a lot more time, maybe half an hour, to complete. They run at 12:05 Am CST. What would be a better timeout?
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11-11-2013
11:41 AM
Getting an error message that the production web services are down. Try again later. This also happened at 12:05 Am this morning.
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05-02-2013
06:23 PM
I would like to automate the "copy" function of the web interface to get a copy of a draft campaign, that has content type of stock, update some fields, like name, and then save it as a new campaign. Then use it to schedule a campaign to be sent out. How do I do this with the V2 API? It seems to only allow you to Add a campaign that uses custom HTML or XHTML rather than a pre-designed stock template.
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05-02-2013
10:47 AM
It seems like the fix to this was to create a new contact, copy over fields from found one, then set fields I wanted to set, then I could add the contact list. Then update workedfine also.
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05-01-2013
07:02 PM
When I try to add contact list to existing contact using .Net wrapper, says the collection is of a fixed size. e.g. myContact.Lists.Add(NewList); Where I looked up the contact, found it exists, but now want to make it a member of a new list.
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