The Multifactor authentification offered by Constant Contact is ill-conceived and implemented. None of the 2FA options provided are practical for our users, and there is no way to opt out of setting it up. I do not want our employees using their personal cell phones to authenticate. Send numbers by voice? Does that work with a business phone exchange? For those (very few) employees who do have company cell phones, you have not included the Microsoft Authenticator app as an authentication method, which is the only method we allow on corporate phones. Nor have you set up the most basic of 2FA. I.e., send the code via email to the account holder. In summary, our users cannot set up 2FA in line with corporate policy. Consequently, they are being forced to set it up against company policy on their personal cell phones.
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