Yes, the tags are already created in the account before doing the contacts upload. As an example, I export a list to a spreadsheet. The spreadsheet will include a column for tags and list any tags on those contacts, separated by a comma. I'll add new contacts to the spreadsheet, including listing tags wanted in the tags column. When I import the spreadsheet, the new contacts are added with no tags. About the headings, I think you’re asking about the Multiple Contacts input screen. I can scroll way down through the possible column headings and select Custom Field 1 and Custom Field 2 as headings and then enter my new contacts. Later, the next time I go to the Multiple Contacts input screen, I have to again set the columns to be relevant for us. It does not remember what I’d set my column heading to. ... View more

Managing contact attributes is painful with the available options for adding contacts. When adding contacts using the Multiple Contacts input screen, there is no way to select different tags for different contacts. It only applies tags to all the contacts. An improvement would be the ability to lock/customize the column headings. And, a way to choose which existing tags to add to each contact. Adding tags as "all or none" also happens when adding contacts by importing from a file. Anything listed in a “Tags” column is ignored. It only allows choosing which tags to apply to all contacts in the import file. The only way to add different tags to different contacts is to add the contacts individually. This process is terrible though. We need to scroll down past many fields we don’t use to get to the custom fields and tags that we do use. And, once that contact is added, you must close that window and click “add contact” to enter the next. An improvement to this process would be the ability to customize what fields are on the input screen and their order as well as a prompt to save and add another in one click. ... View more

I love the idea of sharing Constant Contact email campaigns on social media but wish it was more user-friendly or straight forward. I cannot get it to do what it appears it can do. Iâ ve previously linked the company LinkedIn account, thinking it will also post to there when I send an email campaign, but it doesnâ t. Today once I scheduled an email campaign to go out this morning, a new box popped up about scheduling a social media post at the same time. I typed in an intro message and selected 2 LinkedIn accountsâ the companyâ s and the big bossâ sâ and scheduled it. It did not post on the companyâ s LinkedIn page. It did post on the big bossâ s LinkedIn page but without the intro message I entered. This idea of being able to schedule in Constant Contact for the email campaign to post on social media accounts shortly after the email blast is sent out is absolutely great. This is exactly the functionality that weâ ve been looking at other products for. I just wish I could get it to work. ... View more