Thanks Caitlin. I hope you add it. it's not rocket science (yes, I run a software company) and all the studies I've seen say it helps open rates. As I asked, precisely what studies do you have to the contrary? On a related note .. your new Editor is useless for complex tasks and we need to revert to the old one. One super common thing we do in our emails is to embed the recipient's email address in the purchase links so our system can pre-fill his or her info for returning customers. This works great by clicking the HTML button on the v2 editor and hand-editing the link. v3 doesn't have that crucial feature so it's worthless to us. We cannot use v3 for anything significant. Also, in v3, it's impossible (or we couldn't figure out how) to get blocks with 1/2 text, 1/2 picture to reverse left and right. In v2, there are distinct blocks to drag in for each an they work great. V3, no such luck. The ONLY reason we even asked to use v3 was simply to get emojis into the subject line. But w/o the HTML editor, it's worthless to us and we had to quickly re-code our emails using v2. I hope you consider the v3 editor a beta as it's nowhere near ready for real world use. Can you please revert our settings to using the old editor until and unless you bring v3 up to feature parity w/ v2? Thanks, Steve
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