Even when the staff from Constant Contact emailed me I got no satisfaction to my problem, which is about those "awaiting confirmation". They have not unsubscribed, they tried to subscribe, they WANTED to get our newsletter, many STILL want to get our newsletter, but because they did not respond to the email to confirm their desire to subscribe they are seemingly forever banned. The response that it was an issue of privacy legislation doesn't work for me. I don't know why I cannot manually override the system and send an individual a second email asking them to respond that they want to subscribe.
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