Thank you Marsha! Much appreciated.   Indeed, we sent this out early yesterday morning. However, our open rate is only around 16% (so far), with the subject line "Celebrate Wool Days this Memorial Day Weekend"   It may be that we just need to clean our lists--is there an easy way to report and analyze who has not opened an email from us over a series of campaigns? Is there a "standard" for removal? i.e. if you haven't opened an email from us in the last 10 campaigns, we remove you, or is the evaluation more over time, i.e. you haven't opened anything from us in 6 months...anyone have experience with this?   It seems impossible to run a report in CC that considers a series of campaigns, as opposed to analyzing individual campaigns... ... View more