It would be most useful to have a url where someone could update their profile information, such as email, name on file, or lists. I realize this is available for someone at the bottom of received emails, but what if they aren't receiving the email due to bounces, emails no longer used. Another area of great value for this feature is for social media reminders and email changes. For example, to maintain strong relationships with existing subscribers, I'd like to have a link on instagram or another network that says "update your newsletter preferences here". It also shows potential subscribers that they can access such benefits once they're a subscriber. Thanks!
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Hi @DanetteM0. I don't have any updates to share at this time and this thread is still open for feedback and comments. Since the first post, we have included messaging indicating that a contact who wishes to update their profile will receive an email with further instructions. The additional step of receiving an email was included due to cases of campaigns being forwarded and the recipient changing profile information of the contact who was the original recipient of the campaign. This step prevents these changes from happening as the Update Profile email goes to the original contact, not the person who received the forwarded email.
I can understand how you would like to have this process be smoother and I've made sure to note your feedback.
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