It is now October and there is still not a resubscribe option on an existing contact. This is ridiculous. We are a Church that uses Constant Contact to reach out to members each week for our weekly online services and to share important updates. The majority of our members are 70+ and not computer/internet literate. I had to tell them, step by step, how to resubscribe when that was an option - and now I can't even do that? This needs to be fixed immediately or we will be switching to another service, such as Mailchimp. We are not paying more for your Sign-Up Forms option when our website platform and database both offer that option for free. We are in the middle of a pandemic and Constant Contact is a COMMUNICATION-BASED PLATFORM. What is the point of this platform if you do not allow us to communicate properly?
... View more
The majority of the people who receive our Weekly Bulletin through Constant Contact are 70+ years old and are unfamiliar with computers and the internet as a whole. I have had multiple members accidentally unsubscribe and now I cannot automatically resubscribe them when they call in. Instead, I have to walk them through how to find an old Weekly Bulletin, find the "update profile" option, and any steps after that. The old contact list was much more user-friendly than the current. Please add a resubscribe option back to the contacts page.
... View more