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About GaryJW
GaryJW
Occasional Advisor
since
08-15-2013
09-26-2016
46
Posts
21
Kudos
0
Solutions
Badges
04-26-2016
10:55 PM
This is a simple no brainer. Before the system updates a contact, it should provide a warning to the customer with the opportunity to selectively edit what will be updated.
Overwriting with so much as a list of which contacts were modified is just plain inadequate.
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03-19-2016
08:05 AM
STILL need a means to prevent the system from overwriting and/or updating an existing contact without warning/permission of account owner.
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03-12-2016
09:09 PM
The current system does not warn that existing contacts will be overwritten which means that some valid data can be lost.
Many "new" contacts simply don't know which systems they have signed up for because they simply don't pay attention.
Even MicroCrap Outlook will warn you before overwriting a contact. How hard can this be?
Skippy and Scooter in IT, are you listening?
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09-23-2015
10:05 PM
Please stop hammering us with pop up banners advertising things for Constant Contact or worse yet some credit card offers.
Give us a break, we are not paying to be the targets for spam or advertising.
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09-08-2015
05:08 PM
9 Kudos
Please do not bombard me with ads. I pay for the service and want a means to opt out of spam on the website.
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04-26-2015
05:51 PM
Contacts are fickle and often don't know which organization(s) they belong to. CC needs to fix the upload from a file system so it warns the client BEFORE, REPEAT BEFORE, it updates an existing data so it does not overwrite everything.
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03-28-2015
09:27 AM
user should have an option to accept or reject updates to existing contacts on a field by field basis
after the fact report that contacts were updated is too late and useless
Outlook does this, why not Constant Contact?
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03-29-2014
09:28 AM
Customers should have the ability to decide on the sort order for contacts and lock them in.
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- 6056
12-27-2013
09:33 PM
1 Kudo
Constant Contact is misleading everyone. While you can download a list to an Excel format, the data fields are corrupted. The data does not appear in the correct columns so the spreadsheet is useless. Worse yet, the lists all appear in the same Excel data field so it is impossible to sort by list. Constant Contact has been aware this problem for months. Notice that their replies simply fail to mention this major glitch. They apparently don't give a rat's butt. Suggest that all customers start listing Constant Contacts failures to provide proper service as part of their email distributions. At least potential new customers won't be surprised as we were some months ago.
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12-25-2013
01:42 PM
Please give us back the old system. It was far from perfect but the new system is next to useless.
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12-23-2013
04:29 PM
This area contains no useful information. The old system displayed a wealth of information on links clicked, openings etc.
Will somebody at CC wake up and fix this?
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12-09-2013
03:24 PM
We should be able to customize the data fields to suit OUR requirements and not be locked into what Constant Contact wants.
No every CC user tracks company names. The sign-up form is counterproductive as currently designed. Give us a break and allow us to define the fields as WE want them.
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12-01-2013
10:08 AM
Before the so-called "improvement" in the contact system we were able to click on the contact and send a private email to the contact via our normal personal email. That capability no longer exists.
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- private email
- QuickSend
11-23-2013
09:29 AM
Contact page should be user friendly. It is not. Needs to enable owner to chose which fields are shown (even if blank) and the order the fields are displayed in.
Limiting the "company" field to Company is just plain short sighted. Enable the owner to customize the name. Not every owner is running a business, many like mine are organizations or clubs.
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11-21-2013
05:51 PM
The old system provided a great deal of detailed regarding emails opened, links clicked. This provided a good indicator of what works and what doesn't.
The engagement window is only about 2 points above being a total waste of space.
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11-17-2013
11:27 AM
1 Kudo
need option to select which fields are shown, even when no data is contained in the field
need ability to select the order the fields appear in
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- Add Contact
11-02-2013
08:52 PM
This is a waste of space. In the good old days we could actually see data on which links the contact clicked. Now all we see is a cryptic list that does not open to reveal any additional information,
Make is useful or get rid of it. Impress me with functionality not a lot of fluff filler to make it appear the IT folks are actually doing more than just annoying thousands of electrons to fill empty space.
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11-02-2013
08:46 PM
All of the data fields should appear on the contact's information. Empty fields should be shown as well so we don't have to waste even more time adding fields before we can input the data. New contact management system is a massive step backwards and is costing an enormous amount of the customer's time and money to deal with. Fire the IT team. Fire the managers who approved this mess. Get folks who understand that data management it supposed to be a tool to enhance productivity and not an entertainment system.
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- 9027
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