This is a simple no brainer. Before the system updates a contact, it should provide a warning to the customer with the opportunity to selectively edit what will be updated. Overwriting with so much as a list of which contacts were modified is just plain inadequate. ... View more

STILL need a means to prevent the system from overwriting and/or updating an existing contact without warning/permission of account owner. ... View more

Please stop hammering us with pop up banners advertising things for Constant Contact or worse yet some credit card offers. Give us a break, we are not paying to be the targets for spam or advertising. ... View more

Contacts are fickle and often don't know which organization(s) they belong to. CC needs to fix the upload from a file system so it warns the client BEFORE, REPEAT BEFORE, it updates an existing data so it does not overwrite everything. ... View more

Customers should have the ability to decide on the sort order for contacts and lock them in. ... View more

Please give us back the old system. It was far from perfect but the new system is next to useless. ... View more

This area contains no useful information. The old system displayed a wealth of information on links clicked, openings etc. Will somebody at CC wake up and fix this? ... View more

We should be able to customize the data fields to suit OUR requirements and not be locked into what Constant Contact wants. No every CC user tracks company names. The sign-up form is counterproductive as currently designed. Give us a break and allow us to define the fields as WE want them. ... View more

Before the so-called "improvement" in the contact system we were able to click on the contact and send a private email to the contact via our normal personal email. That capability no longer exists. ... View more

Contact page should be user friendly. It is not. Needs to enable owner to chose which fields are shown (even if blank) and the order the fields are displayed in. Limiting the "company" field to Company is just plain short sighted. Enable the owner to customize the name. Not every owner is running a business, many like mine are organizations or clubs. ... View more

The old system provided a great deal of detailed regarding emails opened, links clicked. This provided a good indicator of what works and what doesn't. The engagement window is only about 2 points above being a total waste of space. ... View more

This is a waste of space. In the good old days we could actually see data on which links the contact clicked. Now all we see is a cryptic list that does not open to reveal any additional information, Make is useful or get rid of it. Impress me with functionality not a lot of fluff filler to make it appear the IT folks are actually doing more than just annoying thousands of electrons to fill empty space. ... View more

All of the data fields should appear on the contact's information. Empty fields should be shown as well so we don't have to waste even more time adding fields before we can input the data. New contact management system is a massive step backwards and is costing an enormous amount of the customer's time and money to deal with. Fire the IT team. Fire the managers who approved this mess. Get folks who understand that data management it supposed to be a tool to enhance productivity and not an entertainment system. ... View more