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About kinetica
kinetica
Valued Contributor
since
11-01-2008
03-15-2018
139
Posts
50
Kudos
0
Solutions
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03-15-2018
01:40 PM
Nice to know I'm not alone! I get these ALL the time! Spam emails - Love to know how to stop them from happening!
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09-27-2017
12:25 PM
Thanks @Patrick_W I'll be honest, I want nothing to do with your next gen editor unless I have the ability to access the html code for the entire newsletter. If I'm forced to the next gen editor and don't have an html editor available I'll have to move my business elsewhere. That would include both accounts, one of which we've had with you for 15 years. Losing access to the html editor is a deal breaker for us. Thanks much!
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09-27-2017
10:29 AM
HI @Patrick_W I appreciate your quick response. I'm going into the html editor in each newsletter and changing out info, adding new and adding html coding to that its the layout is the way I want it. I've tried on repeated occasions to use the front end and there are always extra spaces added, or say I want to remove an image that I placed and decided I didn't want. It won't delete at all unless I go into the editor to delete it. I also have the need to highlight lines of text with different color backgrounds. I use html editor for that. I also create tables of content in my Dreamweaver and then paste it into the html editor. We've been using your software for 15 years and have published 3800 email newsletters. Bottom line is your front end is way to clunky and buggie for me to get everything I need to do accomplished. Having access to the html editor is a must for our business. I use your templates...I don't design them from scratch. Hope this response helps. Also, I have 2 accounts...this is my main account and the other is a smaller account.
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09-26-2017
04:09 PM
Thanks David for the response - I found this out too - however when you get moved to the Next Generation Editor that disables the ability to edit the HTML code. I design all my newsletters (I send about 100 per month) strictly by using the HTML code. I NEVER use the front end editor. Its entirely too clunky and most of the time doesn't do what I want it to. So moving to the next-gen editor is not an option for me.
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03-24-2017
04:18 PM
You've changed the status of this to closed/ implemented yet we still cannot modify campaign names of published emails. When will this be updated???
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01-20-2017
03:56 PM
How did this happen and how do I stop it? it's an @aol email address. I've been signed up and have been receiving my publications (for several years) just fine up until Jan. 16, 2017. How to fix this? My email address is just fine and should not be marked in my CTCT account as suspended. How do I know this is not happening to other email addresses at random?
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06-29-2015
11:34 AM
Over the weekend CTCT did an update and now when I go to click the "html" button to edit the html content - instead I click the link button because the powers that be at CTCT decided to move the html button to the left and place a link button there instead. Why? I have clicked the link button countless times today while trying to prepare one email. I have 7 more to do but it's going to take me forever because I keep hitting the link button instead of the html button that used to be on the end. I'm sure I'm just wasting my time...but it would be nice if you thought about the USER before you made changes - even the itty bitty ones like this.
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06-03-2015
02:48 PM
I'm pretty sure your Next Best Time to publish option is backfiring. Every one of the emails I've set to go since you've added this tells me the following: Next Best Time - Saturday, June 6, 2015 at 4:01PM EDT I have over 200,000 contacts in 272 lists that I've sent 12, 247 messages to in the last 10+ years and you're telling me the next best time for ALL of them is Saturday, June 6, 2015 at 4:01PM EDT? And if you click on the highlighted: "Why is this the next best time?" The answer is "We recommend this time based on when your contacts have previously opened emails from you. If we don't have that information, we look at industry trends for your type of business." I can guarantee you all of my contacts have not opened on a Saturday at 4pm. And as far as "industry trends for your type of business" goes - I advertise for MANY,MANY different businesses...Restaurants, multiple retail shops each carrying different products, a bowling organization, a restaurant equipment supply company and the list goes on. Your telling me all of them open on a Saturday at 4pm? I think not. Thanks but no thanks. Another useless feature.
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08-05-2014
12:42 PM
IN the old contact mgmt layout when you uploaded new email lists you were able to see those emails that couldn't be added - I would then email each one individually with directions on how they could opt back. With your new layout there is no way to see those emails that couldn't be added. PLEASE FIX!!!
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07-03-2014
10:24 AM
I regularly use image maps I create in dreamweaver because of multiple links to things like pinterest and facebook. I never realized CTCT didn't track clicks made from image maps. Can you explain why?
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12-31-2013
10:14 AM
1 Kudo
I use my account to service 60+ clients. All of the newsletters I publish say they're from @ .ccsend.com.
How do I change it to something else?
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11-15-2012
12:24 PM
I agree - this would be extremely helpful for me as well. Especially when I copy an already sent newsletter and make edits to the email name yet CTCT doesn't save my edits and I miss that it didn't and I publish and only after its sent do I realize it was sent with "Copy of . . . .".
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07-20-2012
02:59 PM
Not sure who's bright idea it was to get rid of the green copy that would show at the top of my preview once my proof email was sent. I've noticed now its a button that pops that tells you it was sent. The problem is if you turn away from the screen, like do regularly because I field phone calls and customers, you have NO CLUE if your proof email went out or not because the little button that pops doesn't stay on the screen long enough!:manmad:
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04-04-2012
03:03 PM
I'm trying to use code that inserts a tiny image as a bullet on a bullet point list and each time I save my code into the html field on an article box, CC strips the image part of my code. Is this not something I can do? Use an image as a bullet ina bullet point list on CC? here is my code: <style> li.bulletimage { list-style-image: url("http://lmimage.com/WIL00003/bulletpoint.jpg"); } </style> <ul> <li class="bulletimage">Invitations and envelopes to send to your guests.</li> <li class="bulletimage">Complete set-up and clean-up by our Kids’ Club staff.</li> <li class="bulletimage">Kids’ Club attendantsto coordinate all activities..</li> <li class="bulletimage">All paper products including plates, cups, silverware, and napkins.</li> <li class="bulletimage">Balloons and other supplies to complement the activities and theme you choose.</li> <li class="bulletimage">Activities can include, but are not limited to:</li></ul>
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04-03-2012
11:24 AM
7 Kudos
I have to agree. I"ve also used Constant Contact for many years and find that its now more trouble than its worth. Spaces being added in randomly as well as font changes or not being able to make changes necessary makes for a very frustrating experience.
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12-21-2011
11:11 AM
1 Kudo
I'm trying to do a newsletter that contains two types of bullet points. One is the solid bullet point. The other is the circle bullet point. For the circle bullet points I am using <ul> html code. I cannot use <ul> code for the solid bullet points because it puts too much space between my bulleted points. SO instead I opted to use • and/or •. In both instances as soon as I put in my bullet points in the html code view area and save and preview those solid bullet points immediately revert to asterisks! How do I get around this? I do NOT want asterisks I want bullet points! HELP!
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11-23-2011
10:05 AM
Great job! Two things stick out to me. First would be the contrast in font color to your background. I would use a darker or different color font - something that will make your text pop instead of blend. Also, the email address at the bottom, " fitnetwork @ live . ca" isn't clickable. Good Luck!
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11-14-2011
10:08 AM
Email addresses are collected by the restaurant in two different ways. One is via the opt in form on their webiste. Two is by having the restaurants employees have the customers fill out an opt in email collection card we provide them with, which they then mail to us for data entry into their email database. Here is the the restaurant's web url: http://charliesoftoledo.com/. If you click "Deals by Email" you will see the opt in form we designed for them to use for online email collection. Thank you so much for your response!
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11-11-2011
11:33 AM
Looks awesome. The only thing I'd do differently is place space between your bullet points. Great job!
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11-11-2011
11:30 AM
http://campaign.r20.constantcontact.com/render?llr=dcb9gvn6&v=001KKT2fJZ6zHN97if13GubJ4eEErTIHbZoltm7s50b3t1mWnRpiDwHPbzwdmNt_s9PcDUYfLYezYZ6DeaaNwflDfbhJ4K2qGnk84OafzHpkOcuG_Jf3kIpQ5r7BM31FY-PoeX_22bin5tiOECRRBO-8TLHNeshOnVFjl-dg-yp54T6BLH0R2zV9zGA1O_jDIqlhoDo74_up0mW8TRDMk3RuaJtBf4LW8orJpnWfa28PPmMizh2Ur2vi9Z9scx3ksUvtwJVFt1FkfD1ccXDelQS6KEW9gcKo3EdzpKDhpRQD0rhZSb1GBppIzNATnkUa0HlwkCmjAG4kPg%3D&id=preview
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11-11-2011
11:12 AM
While I appreciate your response...you did NOT address what I originally posted about. I said nothing about loading time of any image. I refered to having to ENTER THE DOMENSIONS of every image I put into a newsletter because your new default always distorts the image I upload. Address that, not anything more. Thanks
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11-04-2011
10:36 AM
2 Kudos
I don't understand why CC would work to "improve" something only to make it ultimately a slower process. Having to figure out the dimension of every image I put into an email is basically MORE WORK. I use CC every weekday 9am to 4pm to create newsletters for my clients. SO frustrating to find a "NEW" change that should be good, really only just slows me down : / I suggest you change the image selector back to what it was until you have this dimension issue figured out in the "new and improved" image selector.
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11-01-2011
01:08 PM
1 Kudo
I'm not at all thrilled with the new image selector. Each and every time I go to place an image, the new image selector wants me to put in dimensions otherwise the image I'm uploading reverts to the dimensions already in the boxes. I never had to put in dimensions before, I could simply upload an image and move on to another part of the email...this is a waste of time to me and very frustrating.
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