The forms for adding contacts are unwieldy. Too time-consuming. And the system responsiveness is slow. Often when I hit Save the new info is not saved. The first few times I was surprised later by information not being there; after I realized what was happening, I now carefully wait to see that the info has been saved before proceeding. Very annoying!
Also, all the customized fields we have should be visible without our having to hit Add.
Also, some fields are filled with date/time stamps, not with information we entered.
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