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About Sumner
Sumner
Member
since
11-04-2008
05-27-2020
193
Posts
36
Kudos
1
Solution
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05-27-2020
03:31 PM
1 Kudo
Please re-check with your technical team on your statement " Links changing colors after being clicked are not directly controlled by Constant Contact, but rather it is largely affected by how browsers choose to mark clicked links." The browser responds to the code that is in the newsletter. The browser is not autonomous making this decision on it's own. This is an Accessibility issue of great importance. .
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06-17-2019
05:06 PM
The "read More" link does not conform to Accessibility standards, so a disabled user or their AI software is unable to know the context of the link and is not warned that it take them off the newsletter. Not good for companies with disabled persons in their organisation or on their list. Band for branding and reputation when you exclude people.
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06-17-2019
04:43 PM
8 Kudos
By not being able to change the visited hyperlinks color you are making the newsletter NOT Accessible to persons with disability. Color blind people and persons with low vision, anyone with color diabilities are not being able to read the newsletter and properly follow the links. Poor design and poor business. This could make a newsletter appear to discriminate against a disabled person. Any company with disabled persons on their list will lose business and reputation.
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12-09-2017
03:07 PM
Lost two clients this month due to lack of diversity in available holiday templates and the lack of ability to make necessary edits to match their promotion theme and brand. The previous interface allowed for more inclusion of full custom backgrounds and better placement of images. One told me that without the ability to edit the stylesheet or the html, their choices of templates made them appear like everyone else and the other told me that the new interface has taken away their ability to duplicate the look of their brand. Both of these clients complained mid-year and since nothing changed in the interface to help their needs, they finally gave up. No renewal by them for next year.
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05-11-2017
04:03 PM
Hi @RobertaH38 , I feel the same way. Just to name a few frustrations with the new platform: The previous interface allowed me to easily change the background colors or texture instead of limited to a fews, none of which fit the brand of the email. My clients loved the availability to customize the CSS to match their website image, which is now no longer available. I relied on the access to the html feature which was useful when spacing or formatting wasn't sticking. The old interface allowed for easier placement of images. My clients are telling me that the new interface appears less professional to them. Maybe it's just us. Wishing you awesome and continuing success. Sumner
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05-11-2017
03:55 PM
Good morning ScottS9, Using Constant Contact’s new editor , t he following link to a blog article will outline the steps to accomplish what you are asking to do: https://blogs.constantcontact.com/import-pdf-to-constant-contact/ Wishing you awesome and continuing success. Sumner @ScottS9 wrote: Hi - Just need a little instruction on how to attach to my email blast a PDF for my customer to PRINT. Let me know. Thanks - V
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07-30-2011
03:19 PM
While you cannot insert the PDF file directly into your email, MyLibrary and MyLibrary Plus allow you to upload PDF documents that you can link to from within your emails. Another option would be to convert the pdf to an image file and insert the image into the email block. Wishing you awesome and continuing success, Sumner
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07-15-2011
04:46 PM
In the closing block of each of our emails we remind our customers how they got on our list. An example in one client's email closing block reads: You have received this email because you subscribed when you purchased one of our products, attended an event or joined our list through a social network or website. We are happy to talk with you each month, and we hope we can continue. In case you forgot how we met, or want to go away for a while, you are free to safely opt-out at any time, and opt-back in again if you change your mind. Feel free to contact us at (email address) or (phone number) if you need to speak to us personally. Another client', who has a less formal business changes his closing regularly. The most recent one reads: I can't tell you how thankful I am that you chose to be on my mailing list. Well, actually, I can, but I can't right now, cause I'm busy. Yup, you're probably busy too, and maybe even thinking you don't have time for me anymore. That would make me sad. It makes me happy that you read my mail each month. At least I think you do because you got this far to read this. But in case I'm beginning to bore you, or you forgot why you wanted to hear from me in the first place, I won't try to hold you back. You can feel free to opt-out , if you really (I mean really) want to. Please don't say I spammed you, cause honestly, we did meet and you did like me then. And, if you go, please don't stay gone too long. My memory isn't as good as it once was, and I would hate to forget you. Um, wait. What was I doing?.......... *** Depending on your audience and the format of your email, you can always put a short or simple reminder in the closing block. Wishing you awesome and continuing success, Sumner
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05-20-2011
04:33 PM
When you email is open in the editing mode, locate the block where the link will go. Click the Edit icon . Position your cursor where you want the icon to appear. Under Social Media Links on the left side of the screen, click on the icons you want to insert: Facebook, LinkedIn , Twitter , Flickr, Blog, or YouTube. In the window that appears, you will see a few choices of icon images to use. Choose the image you wish to use from the available choices. Follow the instructions under the Link box within the window to get the unique social media link to either your personal page or business/fan page. Click Insert. On the block, click the Save icon. Viola' That should place the icons in your email. Wishing you awesome and continuing success, Sumner
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05-14-2011
02:42 PM
You can also convert your PowerPoint into video and post it in your email, either through the "Video Link"or through YouTube account.
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04-14-2011
01:31 PM
Margy is correct that you should keep your Business page separate from your personal profile page. You have more control over the business page which reflects your professional image. You control the posts and comments; whereas on your personal profile wall, a visitor may see all your "friends" posts which do not necessarily reflect your business image or opinions. Your business page can be customized with FBML code, display your blog feed, sign up form for your newsletter, link to your archives, and display your work. Even with it's limitations, custom Facebook pages can have a greater impact than some websites. All of my clients are strongly advised to have custom Facebook pages, and keep their personal profile pages separate. Wishing you awesome and continuing success Sumner M. Davenport
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02-28-2011
06:21 PM
When I'm sending to only certain people on a established list, I start by making a copy of the entire list into a new temporary list.
In the new list, I delete those people "only from this list". Then when I send the email I send to this new temporary list.
Wishing you success.
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02-13-2011
04:53 PM
To create a Join My Mailing List box for your website:
1.Go to Contacts > Join My Mailing List.
2.Click the "Start Wizard"
By following the instructions, html code will then be generated for you (or your webmaster) to copy and add to your website.
Wishing you success.
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01-27-2011
04:58 PM
The custom fields are very similiar to the greeting tag that you can include in your email.
1.Click the Edit icon on the block where you wish to add the custom field.
2. In the left pane, click "Insert Contact Details" and select the field you wish to add.
3.Click the Save icon on the block.
Notes:
• If you send a test email with a custom field, the information will not display in the email until it is scheduled to go out. Schedule the email to a test list if you wish to make sure the information will be pulled into the custom field.
•The Contact Details will be listed as their default titles and will not reflect any renaming you may have made on your Site Visitor Signup form.
CC answer 3575
Wishing you success
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01-27-2011
04:44 PM
1 Kudo
To insert a link for either your Facebook, LinkedIn, Twitter, YouTube, Flickr or Blog account directly into an email:
Find the block where the link will go.
Click the Edit icon .
Position your cursor where you want the icon to appear.
Under Social Media on the left side of the screen, click on either the Facebook , LinkedIn , Twitter , YouTube , Flickr , or Blog icon.
In the window that appears, choose the image you wish to use from the available choices.
Follow the instructions under the Link box within the window to get the unique social media link.
Click Insert.
Wishing you success
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08-01-2010
06:14 PM
All browsers and email programs have default settings that can change the appearance of your email, whether it is Constant Contact or any other program. Some have restrictions on images, fonts or width of the email. Outlook 2003 has different defaults than 2007 and 2010. AOL has restrictions on some image sizes. Emails view differently on Internet Explorer than Google Chrome (so do websites). For this reason I test all my clients' emails in several browsers and email platforms and then use a template that works best in all of them. Wishing you success.
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08-01-2010
06:06 PM
If you are proficient with css, you can edit the style sheet so the background of the block is the same as your logo background. Wishing you success
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07-27-2010
04:38 PM
Hi Shannon, It appears that the two previous comments have answered how your reports may be not be accurate relating to your non-opens. Many of my clients use digital devices other than their computer and the report indicates them as a "non-open". Every few months I add a special offer within the body of my email. I give away something for free that would be welcomed by my audience. Not knowing your market/audience it would be difficult to suggest something for you. Other months I add a survey or a poll. Many of the people who show as non-opens on my list are the ones who answer the survey or respond to the free offer. One month I made alot of intentional typos and offered a prize to the first one who sent me the list of corrections, You might consider something similar in your ezine to see how may of your non-openers are really your devoted readers. Wishing you success, Sumner M. Davenport Niche Marketing Consultant
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05-20-2010
06:56 PM
Every email program and every computer has default setting that alters the way emails are viewed. You will also find differences in Firefox, InternetExplorer and Google Chrome browsers. And you will also find the graphic card on various computers set to different resolutions will alter the appearance (especially colors). There is no way to get 100% on every computer, in every email program or on every browser. Create the best looking email newsletter you can, then test it in every browser on your computer. Then go to a computer cafe (such as Kinkos) and test it on their computer. You will see differences. The solution I give my clients is to create the best looking email, and test it on the email program being used most often by their recipients. Most of my clients rely on the layout that looks best on Internet Explorer ( which is still the browser used most). If all your recipients are using Outlook 2007 then create the email to look its best in Outlook 2007. Wishing you success, Sumner M. Davenport Niche & Multi-Channel Marketing Consultant
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