Hi: I realize that we're all at the mercy of Google, but the self-authentication layers for authenticating domains is truly maddening, and your clients count on you to make this stuff as seamless as possible. It is anything but that. Please make the following improvements: 1. Allow multiple authenticated domains. There is no logical reason why an account owner shouldn't be able to utilize multiple authenticated domains to send emails. Please change this. It's especially frustrating that we can't authenticate the Constact Contact ccsend domain while we're waiting for our own domain to populate. I don't want to use ccsend, but I have emails I have to get out. I then have at least 48 hours that I'm hung up, unable to send anything, until mine populates. Not okay. 2. Simplify the authentication process. You guys pitch yourselves to small businesses. Most of us don't have dedicated IT departments, and are either then forced to spend time we don't have wading into the complexities of changing DNS files (and the ensuing worry that comes from not doing this all the time and being concerned we'll do something that will mess up the DNS such that our websites will be compromised) or we're forced to spend $$ on external IT contractors to do it for us. Also not okay. This should be on you, and the DNS hosts, and Google and Yahoo and whomever is making everyone jump hoops to solve. It's another death by a thousand cuts moment for small businesses, where using web and email tools that are increasingly expensive simultaneously and harder to use. I'm crabby, and I (mostly) apologize for my crabbiness. But please, help us out, here. You say you're our ally. We need you to really be one, and push back on our behalf. Thank you.
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