The engagement list for a single contact is not as well organized as it used to be. Before, I could easily see and sort how many opens, clicks and bounces a contact had for all the emails sent. Now I have to scan a long list, hoping to find the info I'm looking for and only the bare bones of information is available. It is time consuming, not as informative and burdensome to use.
My boss likes to see a report of unsubscribed contacts each month. While the new reports page is delightfully interactive, after many searches, I am yet to find where I can see a list of our unsubscribes by date. Before you could export informative reports sorted by date with name and reason for leaving. Now, it's just a fancy graph and some gigantic buttons. Please bring back the tools we need to cultivate our contacts properly.
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