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Thanks Sherman and sorry to hear about your Apple iTunes issue which is not related to Cazoomi.   Our support folks replied as it just seems you just downloaded the wrong app in the Apple iTunes store, certainly not our app, as it is not listed on Apple.   Have a look at your Apple receipt  for the name of the App vendor to give feedback as Cazoomi would not charge anyone via Apple nor charge for this SyncApps used by 1000s of happy Constant Contact clients today.   Again, sorry you had a bad Apple experience yet do know our app is awesome and works on El Capitan version as of this year.  Soon Sierra.   You might also try to restore your Contacts via iCloud if they were backed up prior by following this article - https://support.apple.com/kb/PH22730?locale=en_US   HNY 2017     REPLY by our support to your email in December:   Sherman K   < > 12/28/16 (7 days ago)         Sherman Keene:    Thanks are inappropriate.    In the Apple store, your write-up said the app was free. Imagine my surprise and anger when the bill arrived from Apple! Your app immediately ERASED EVERY PHONE NUMBER FROM MY CONTACT LIST.   Your program is horrible horrible MALWARE .          Cazoomi Customer Support:   Thank you for the email today Sherman and you have downloaded a DIFFERENT App as ours is free and would never erase any data.   Download today here: https://syncapps.cazoomi.com/public/downloads/AppleContactsSyncApps-2.0.13.dmg   Please note Apple Contacts SyncApps work on OS X Mavericks, Yosemite and now, El Capitan.   Start Apple Contacts SyncApps Login to Constant Contact in Settings of Apple Contacts SyncApps Select Apple Contacts SyncApps Group>Contacts - some or all Select Constant Contact List Sync   This will help get all your Apple Contacts over to Constant Contact.   Let us hear from you on the boards with more enhancements for new Releases. http://community.cazoomi.com/cazoomi/topics/2013_fall_release_for_apple_mail_to_constant_contact_is_out   Regards, Angie ... View more

Thanks  Nichelle_M  and I have relayed this to our SyncApps team.   I think your API team will have a best practice on dealing with 3 Contacts with 3 distinct email addresses all integrated back to 1 CRM Contact or Lead via the API.   We'll wait to hear more from your API team on it so our support@cazoomi.com team.   Have a great Holiday:smileyhappy: ... View more

Thanks Jonathan and this would affect all 23 SyncApps and 10k+ subscribers so our support team would love to know how it works with same name in Constant Contact yet 3 separate records to sync to CRM as currently only the 1st email in Constant Contact would sync back using your API.     ... View more

Thanks Elijah and those are the key to marketing automation for sure so let us know when there is light at the end of the tunnel:) ... View more

In the new V3 API will autoresponders get coverage Shannon & API Team? ... View more

Thanks Elijah and unfortunately most of our SyncApps subscribers have over 5k-10k contacts so when 1000+ or so have this issue they are kinda stuck on this issue.     ... View more

TGIF:)   Dave, we had a couple of these in July so is there a workaround for folks getting duplicates when syncing from their CRM using SyncApps?     ... View more

Elijah, I wanted to let you know that our team has been spot checking affected SyncApps accounts and they look fine now.  Please let us know if this is fully resolved on your side now as well.     ... View more

Thanks Askrenes and out team was speaking to polling those 18000 and removing duplicate via SyncApps with just keeping the master Contact.  CRM to Constant Contact using SyncApps would allow this tactic to work we think as you would end up with a true set of 1 unique email in Constant Contact, removing all the duplicates via the API.   Hope that clarifies a bit, ... View more

Askrenes,   There is also an API to find duplicates but must be done one by one our team let me know today.     Search by email will return all subscribers with the specified email then you could just put back the unique email via API to your Constant Contact account.   Might work. ... View more

Askrenes, do you happen to know if these duplicates are unique email duplicates or multiples of duplicate emails? ... View more

Thanks Dave and tons of demand in our subscriber base for sure.  Will follow this thread for updates.  TGIF:) ... View more

Dave, is this planned for 2014 or 2015 at all in V2 API? ... View more

Thanks Dave and happy testing:)   ... View more

Hey Dave, any feasible plans from the 2 teams yet on this?   No immediate update, still waiting on our Contacts management team and our DBA team to find a solution that doesn't impact our production performance (I.E. taking down contact management for a few hours while we fix data is just not an acceptable solution for us).  ... View more

Thanks Dave and our team lead figured out the workaround to regain the contacts (resubscribe) and lists (recreate) using the method proposed by your team:   -----------------------------------------------------------------------------   Need to recreate other lists in Constant Contact quickly?   You can tackle list recreation, since the lists were not driven by SyncApps is to grab the most recent record of who was on your lists from a previously sent email campaign in Constant Contact.   Here's how:   Go to Emails > Reports.   Find the most recent email that you sent to the list which was removed.   Click on the hyper-linked number in the "Sent" column.   Note: If the email was sent more than 180 days ago, you might not see a hyper-linked number. That means the list information is no longer available for you to access.   Click the check box in the upper-left corner of your results to select everyone in that list.   Click Add to Email Lists.   Select the existing list you'd like to re-add these contacts to, or create a new list.   Click Apply.   -------------------------------------------------------------------------   Works great for our subscribers:) ... View more

Dan,   Does this "historical data" issue apply to the new Contacts Platform too in 2014?   (Active users will show what lists they belong to in the Contact Details however once you remove a contact, or unsubscribe a contact, all prior information regarding lists is purged.)   ... View more

Thanks Dave and in the mail now:) ... View more

Thanks Dave, and some of our Austrailia SyncApps subscribers ( Parking & Traffic Consultants is one of the accounts)  seem to be experiencing this too with duplicate contacts as well using Zoho CRM to Constant Contact.   Let us know if our Constant Contact Large Test account can be upgraded to the new CRM so our SyncApps team can test out how to overcome this as we migrate SyncApps to new V2 API then test it with new Constant Contact CRM ?   Happy New Year from all of us @cazoomi:) ... View more

Dave, we have several subscribers reporting this API error again.   http://community.cazoomi.com/cazoomi/topics/sync_from_volustion_to_constant_contact_then_back_to_volusion     ... View more

Mike, nice seeing you at your Dreamforce party this week at HQ..cool office space:)   We are doing SyncApps testing this weekend and seems this error is not occuring now.  Doing some spot checks with subscribers so hopefully by Monday all will be seeing the same thing we are:  All Contacts moving from CRM to Constant Contact lists.   http://gsfn.us/t/4ccsz     ... View more

Thanks Dave and, as always, we know you'll master the code:) ... View more

Our team is reporting numerous issues of same as well in SyncApps.   message: com.roving.RovingServerException: Unexpected ContactServiceFailedToRespondException in RestClient.run. User Data&colon;   Seems like it is pervasive this week.   ~Clint @cazoomi ... View more

Dave,   Is this still the best method (API V2) to add/remove from a given list based on subscriber preference update? ... View more

There are many CRM integrations on Cazoomi with Oracle CRM being one of the custom ones.   https://constantcontact.mysyncapps.com/   ... View more