Hi Candace. Really the biggest issue is getting the Illegal character thing. I spent almost four hours recently to get an email to be accepted. When I called tech support they informed me about deprecating html. I then tried to create banother email using imported html (which I have been doing for 6 year) and again got the illegal character thing. Onto a new service.  ... View more

In a conversation with support a few days ago, they said that the editor I am using, version 2, is being deprecated, and that they newest version 3 does not allow code view or access. If Constant Contact is listening, please hear me that I will take all my business elsewhere. I have been a user of CC for 15  years, I have steered many of my clients to use CC, and I regularly use the combination WYSIWYG editor while also entering custom HTML in some tags. If CC doesn't allow this, I will be forced to find someone that does. Glenn ... View more