Thanks, Caitlin -- I do understand that. But yesterday, one of our clients emailed me to say that the r20 link on all of my e-newsletter articles was being blocked as blacklisted because of malware. Here is what he sent: "r20[.]rs6[.]net" is currently on our blacklist and the last reported malware incident from that domain was today. Source: https://exchange.xforce.ibmcloud.com/url/r20.rs6.net So, as of yesterday, the r20.rs6.net domain was blacklisted by IBM's Xforce. If we can't turn those links off, how can we protect ourselves against the damage to our site's reputation that occurs because of things like this? Could you please look into why the intermediate link's domain is being blacklisted? Thank you for your help, Loren Blinde Editor, IC News
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We also would like the ability to turn the tracking off, as we used to be able to do. Yesterday, one of our customers (in the cybersecurity industry) reached out to us to say that the rs6.net domain was blacklisted and flagged as malware. If customers aren't able to click the links on our emails because of tracking that we can't turn off, then the Constant Contact service is hurting our business rather than helping it. Please look into the blacklisting issue and add the capability to disable tracking. Thank you!
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