I'm having extreme difficulties tracking my bounced emails and evaluating my contacts. I've experienced a number of problems:
- I cannot export some or all of the bounced emails; each time I attempt an export, I get 50 randomly selected bounced addresses. They are not alphabetized or organized in any way. Even when I sort by undeliverable and try to export the 40 undeliverable addresses, I get 50 random bounced addresses. What's going on?
- When I view my overall contact list of who bounced, all I can see is the name, reason, and email. The list is not alphabetized or organized in any way. I'd like it to be alphabetized, but more than that, I would like control to sort and organize to meet my needs. I'd like to see a company name blank or something so that I can sort by company. At least give me the options for sorting by a variety of fields.
-Why are my bounced/delivered histories only available for 7 days in report form? I used to be able to track statistics for longer amounts of time and view the results in an easy report format.
This new system should have undergone better beta testing before public launch.
... View more