When I go into a sent email and look at the list of clients who haven't opened the email, I try to sort that list alphabetically by last name in ascending order. But the system seems to sort them in a random order.
For example, they are sorted in this order of the alphabet: A, Z, B, H, J, M, N, I, C, G, T, P
It similarly doesn't sort them properly when I choose to sort by first name or by email address. In all cases, it doesn't sort properly.
Thanks.
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