@frankie_p and other CC mods: I'm not sure who you were listening to, but it certainly wasn't users of the legacy surveys! Taking away basic functions for a prettier survey is NOT useful. We're now contemplating having to make multiple surveys for different groups that attended our event due to the inability to add logic to the questions. Honestly, we're probably going elsewhere to do this. We were already contemplating ending our long-time CC subscription, but now it's hard to justify why we would stay. We can't even do something as simple as adding a page break in a survey which is dumbfounding. Mods have asked several times about examples of where your users use logic and it's been named several times, read these threads! To add a few more: Post event: we ask our attendees, sponsors, and exhibitors general questions about our event and then more specific questions related to their registration type. Sponsors have sponsor related questions that general attendees do not need to see or answer exhibitors tend to not attend sessions, so they should have the ability to indicate they didn't attend sessions and skip the session related questions attendees do not need to answer questions related to exhibiting. Registrants that do not attend a tour or workshop do not need to see or have to scroll through questions related to tours and workshops Simply stated, surveys are often directed at different groups and clarifying questions help direct respondents to the correct questions. This is no longer an option and there aren't even page breaks that would allow them to skip entire pages. Would you respond to a 50 question survey in which 35 questions aren't related to your experience, but you have to read through them to make sure? No because that's nonsense, you're just going to close the survey and not respond. We just ran our election through the new pages and 130 people started the survey, but only 39 people actually completed it. Why you ask? Likely because it was too long to scroll through with NO PAGE BREAKS. We tried to shorten it, but there's necessary info & directions that have to be included. Also, what happened to the ability to insert the survey link in the emails?!? These comments are over a year old and there are multiple threads on these features not being included and still nothing has been done to indicate that your customers are being listened to or that updates are on the way. I spent over an hour on the phone with your support a few months ago going over some of these issues and crickets on follow-up.
... View more