About JohnD774

I am disappointed that when I signed up to use Constant Contact in 2013, I was told that one of the features was multiple users.  I added one immediately when I started using CC (total of 2 users).  Recently I tried to add another user, but was told I need to pay extra for Email Plus in order to have multiple users.  To be told I could do something with the basic plan when I signed up, but then told I need to pay extra to do that same thing I was told I could do originally seems like a bait-and-switch.  Email Plus more than doubles the cost!  Constant Contact should honor their original commitment.  ... View more

Our organization signed on with Constant Contact because we could maintain a mixed database of postal-mail-only, email-only, and postal-mail-and-email contacts. Initially, we communicated with our members only by postal mail. However, we have been transitioning to where we now communicate with our members via email and via postal mail. Therefore, it is very important for us to continue to have a way to track postal-mail contacts. The feature of keeping postal-mail-only contacts in Constant Contact seems to have gone away. This could fundamentally change how we use Constant Contact and may preclude us from using Constant Contact going forward. I feel this should have been discussed with users before making this major change, especially since this was touted as a selling point for Constant Contact when we signed up. That said, we need a solution that will maintain our ability to track postal-mail-only contacts and to know if this solution will exist in Constant Contact. Thank you. ... View more

For example, when searching to generate a sub-list (e.g. using a tag, or searching on a name): you then edit one of the contacts in the sub-list. To return to the sub-list, you must go back to your entire contacts list and redo the search. There should be a "back button" functionality to allow you to return to where you were before you edited that contact. ... View more