I attended the Webinar today "Practical Uses for Email Automation". I thought we might be able to use some of the features discussed and demonstrated. However, I found out toward the end of the webinar (and only because I asked the question -- it was never mentioned that I heard) that the features demonstrated are only available for Email Plus users. I think this should have been clearly spelled out ahead of time. I checked and it was not mentioned in any of the promotions I saw about the webinar. So, I ended up spending my time attending, took notes, tried to learn the methods, etc. only to find out that there's an extra cost to use those features. We are a small non-profit and can't afford to double our costs for Constant Contact. I feel this was misleading. Just as bad, in my opinion, is that when I went to try the features, I found out they were available to setup, and that you only get a message that you need to pay to use the feature once you've been all the way through setting up an email automation and hit the "Activate" button. Both of these practices feel like a "bait and switch" sales tactic to me. I think Constant Contact should be better than that! You should have provided full disclosure up-front in the webinar and in the UI that Email Plus is required to use the features.
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