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About AndrewK51122
AndrewK51122
Member
since
04-03-2014
12-18-2020
11
Posts
5
Kudos
0
Solutions
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12-17-2020
11:24 PM
this new update eliminated the easy search feature where you can search by last name, email ending, etc. This new update is worse than the previous system in numerous ways... really annoying
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10-15-2020
10:07 PM
1 Kudo
I am trying to search a contact, and your original search system has been removed, and the simple little search box brings up nothing, no matter what I search.
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10-15-2020
10:01 PM
2 Kudos
I am trying to search a contact by a detail of their email or last name, all of which I could select for in your old template, but this feature seems to have disappeared. Where is it? How am I supposed to do a detailed search now in your system?
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10-19-2018
04:40 PM
1 Kudo
Once again, you all have made changes that now makes using your site MORE complicated, with more steps and more clicks needed. WHY do you all keep making these dumb changes that make things worse? Now when reading the stats on our newsletter I have to click several times the same things, to get to the stats to see who clicked.... amazing! Why??? Is anyone awake there paying attention to what your tech people are doing to the now user-UNfriendliness of your site?
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04-24-2017
07:05 PM
why do you not list the click numbers on the opening page for each of the 5 newsletters shown? That is the #1 data I am looking to see every time I log in to this, to see how many people clicked the current email, compared to how many clicked the last couple. You do have the % posted to compare, but not the click number... why? The percent number tells me very little, the click number is the most important data point. There is plenty of white space room for this added number.
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01-13-2017
05:47 PM
I can answer that... what don't we like about the new layout.... EVERYTHING! Its way more complicated to use. All the info that was right there in one screen you now have to click multiple levels to find it. Some info is completely gone, such as read counts... used to be right there in one single glance. The events are now buried deep... used to be there on the one glance screen home page. The survey is buried deep. The old layout was far easier to use, mainly being able to log in and see everything in one screen... event results, newsletter results and click counts, etc. This was logical, intuitive, and easy to use. Why on earth would you get rid of all of this and layer everything deep all under the heading of Campaigns? Our events are not a campaign, and neither is our newsletters. The whole new concept makes no sense.
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01-13-2017
05:42 PM
Since when is an event a Campaign? Since when is a survey a Campaign? This new layout makes no sense, and makes it harder to monitor our different things we have going on without multiple clicks several layers. All this info used to be right there in one view on the home page, now its all buried and harder and more complicated to get to. Why would you all make upgrades that make the site more difficult to use? The price didn't go down for the worse service.
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01-11-2017
02:46 AM
Who's bright idea was it to consolidate the different categories of this site? Since when is an EVENT a Campaign? This really makes no sense at all. You launch a whole new event management system, which is great, but then a year later you move it as a sub category of a Campaign????? How does that make any sense at all? Now I can't see the events we are running on first glance, which used to be easy and straight forward. Now I am forced to click the Campaigns tab, then the events tab, then I can finally see what used to be right there upon the login. Your site gets worse and more complicated with each new release!! Amazing! If the site is going to get worse and harder to use, then the price should be cut in half each time you make it worse. Less service, worse service... should mean lower price. But in the end, I'd rather have the easy to use, easy to navigate site. Why do you all keep making the site worse with each update? You need to learn a lesson from Steve Jobs at Apple... "always make it as easy to use as possible, the most logical, intuitive layout and function, and the least amount of clicks." You all have been doing exactly the opposite!
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01-11-2017
02:33 AM
This new layout really sucks, and makes no sense... you have made all the sections way harder to access, and forcing everyone to make a number of extra clicks to find what used to be easy and straight forward. I cannot understand why every time you update your site, all of what was easy to see and access is now buried and harder to access. Is anyone in charge? Does anyone focus on user friendliness? It sure looks like you either never think of these things, or just keep trying to be trendy and slick, which sacrificing convenience and ease of use. I will no longer recommend this site and service to others.
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