Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
In attempting to develop a custom CRM using the Liferay web hosting platform and Constant Contact (and snycing the two), we are encountering the issues below: We would like a Contact List as a table with columns that are searchable and sortable, links to jump between “pages” of content, and an export feature. The API limits responses to 500 results at most. If there are additional records, the results include a “next” parameter you can use to request up to 500 more results. The API results do not include a “previous” parameter if there are results “before” the ones you’re viewing. The API also only supports searching contacts by email address. In practice, this means that only the “current” 500 contacts could be searched, filtered, or exported. I’m not sure why the API has these seemingly arbitrary limitations. You can do complex searches and move forward or backward through pages of results (or even jump to the first or last page) on constantcontact.com. Possible workarounds that we're considering to avoid the API’s limitations on searching, filtering, and exporting data include: Store contact data in the Liferay database and retrieve it from this database to display in the Contact Manager. Con: Because we will need to update contact data in the Liferay database *and* in the Constant Contact database, there is a chance that the two data sources could get out of sync, especially if people are still able to manage contact data on constantcontact.com. Request all of the “pages” of contact data and store it locally (in the browser’s memory or local storage) while the user is logged into Liferay. Con: The API limits users to 10,000 requests per day (unless you are a Constant Contact Partner). With 19,239 active contacts in Constant Contact, we would need to request data 39 times to load the contact list. This means that the data can only be loaded up to 256 times each day. Thanks for your assistance.
... View more
We are a public agency that has been using CC for about 7 years and are ready to pull the trigger on having our web development firm (which is outstanding) create a custom CRM system for us to manage/track interactions with our stakeholders , who number in the tens of thousands. CRM means Customer Relationship Management. Our agency has no developers on staff, and to get a green light we need to convince the leadership that our investment in this system won't be undone if CC changes its API policy and practices. Could anyone here walk me through that? Is there someone at CC to whom our developer and I could speak? Some staff are enamored with MailChimp, but I would prefer to stick with CC (and it's my decision). Thanks, Tom
... View more
feature was available at one time...now it's not...rather i've been told to do comparisons, which is extremely time consuming when adding/updating 6500 e-mail addresses with 800 "issues" (unsubscribes).
... View more