About JulianaR

JulianaR · ‎12-15-2022

Hi William, I cleared my cache and am still having the same problems. The edited versions of the Canva images that you're seeing already cropped were downloaded from Canva by me and uploaded to Constant Contact by me as well. That's why they're from my computer. I have attached 2 screen recordings illustrating the issues I'm having with images, particularly the inability to crop and image within Canva and then the inability to crop an image in the image editor. You'll not that I export cropped images only to have the same image saved.

JulianaR · ‎12-15-2022

I've tried a number of times unsuccessfully to crop an image. I select the image editor, transform and adjust the size. I then select export, and the original image is saved in it's original dimensions! The Canva integration doesn't work either when it comes to cropping... what's going on here? Why have an image editor that you can't edit in?

JulianaR · ‎12-15-2022

Graphic created in Canva Same graphic from Canva integration... that I'm unable to crop.

JulianaR · ‎12-15-2022

The Canva integration leaves a lot to be desired. I created an Instagram Post in Canva (square image), however, when I try to select that image from Canva in Constant Contact it's formatted in a portrait size, much longer and taller than the original image. I'm unable to crop the image itself within Constant Contact's integrated Canva (can crop individual design element, not the entire image to the correct size). I'm left with downloading the image and uploading into Constant Contact... makes the integration useless in my opinion.

About JulianaR

Re: Can't Crop Images

Can't Crop Images

Re: Canva Integration

Canva Integration