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1) I appreciate that you have a canned answer that you have to copy and paste, but I've read these points about 47 times elsewhere in the forums. 2) The bulletin we want to send out is to a specific academic audience and will be read on laptops/desktops and not mobile. 3) We DO NOT want to link people to our website or external documents for this specific content.There are times when that is appropriate but this is not one of these times. We want them to read through our bulletin in order or to be able to skip to what they want to look at first. 4) What I am looking for is a specific solution or workaround for this issue. i.e. Is it possible to revert back to the previous editor? Or do I need to open a legacy template from an old campaign in order to be able to use the older tools (e.g. html and anchors)? Is there another solution or workaround? I am going to figure out a way to do this one way or another; it will be helpful if someone from CC can advise on the least labour-intensive way to do this while staying in CC. Otherwise, we are considering looking for other providers who still offer the anchor functionality.
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The vast majority of our clients are academics who are reading our emails on their computers, not mobile phones. The information we are linking them out too is also best viewed on a computer, as they are lengthy journal articles, etc. I would be very surprised to learn that even 10 percent of our readers will want to look at one of our specific newsletters on their phone. If someone DOES look on their phone and anchor links don't work, they can scroll. But with your new set-up EVERYONE has to scroll, regardless of device. Is there a way to revert to the legacy editor so I can use anchor links? I'm super frustrated and would definitely be very open to switching to a new product with another company who can provide this functionality.
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