We also need the Table of Contents in the 3rd Gen editor. People need to be able to jump down to the content that is relevant to them. If they can't find what they need quickly, they will close out of the email. CC should not let the recommendation of having a short email be mandatory by taking away tools to make longer emails work. Most of the people who open our emails are high education professionals and nonprofit and governmental organizations and our analytics show that they are overwhelmingly using desktop. And for the record, I have had people test out the anchors on different mobile devices and they work on Apple and Android.
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I understand your frustration that this system isn't available, however to address all your points - email clients by and large do not support these functionalities.
Even in our old Second Generation Editor, where the ability to create anchor links exists, they do not function in the vast majority of email clients, including desktop modes.
Clicking on them tend to result in errors, the link not actually doing anything, or worse, getting the email flagged as spam by some clients.
For all the reasons above, as well as in Brigitte's linked article, the ability to add anchor links is no longer supported in our newest email builder. We also encourage customers to not utilize them in the old editor. You're free to copy a Legacy (2GE) newsletter if you have access to it, and apply them if you wish. Just note that we cannot affect how well, if at all, it will function on the receiving end for your contacts.
This is common practice with other ESP's as well.
If you have any additional questions or concerns, feel free to reply to this thread or create a new one, and we'd be happy to assist.
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