About IainH4

Humm, so I state...   "SAME laptop via the SAME ISP with a STATIC IP and so everything, that is E-V-E-R-Y-T-H-I-N-G identical"   and your suggestion is clearing browser cache or using VPN. Sorry, does "static IP" not mean anything to you?   Just to be 100% clear as clearly that explanation is clearly not enough... Yes it was the same laptop Yes it was the same browser No I have not cleared cookies No I do not use a VPN to access the net No I am not on a dynamic ISP allocated IP, I have and use a static IP I am using Firefox. Version obviously advances at pretty regular intervals No I do not use any kind of plug-in or incognito add-on So you see, when I said "everything, that is E-V-E-R-Y-T-H-I-N-G identical", I meant everything and did not mean I'd changed something. I have 20+ year experience on web apps dev and online security and so I understand what a persistent cookie is, I understand device fingerprinting, although no, I've not yet looked to see quite what you are trying. Suffice to say, you trigger false alerts. Better than no alert I guess, but not what you're aiming for.   Is anything here unclear? ... View more

STOP using back to front US-style dates. It confuses everyone all the time and we have to write the correct date on account activity to prevent mis-entering in our accounting system. Just use dd-mmm-yy so there is no confusion. And anything exported in CSV is US format ENTIRELY screws up when loaded to Excel which stats off interpreting US dates until it finds and 13th month and then flips to the dd/mm/yy that the rest of the work use making a complete and utter pigs ear of the date. Just STOP using US-style dates ... View more

I see there's been various changes in Contacts and sady selecting the columns to view isn't one of them. Instead I can see by source and date added (useful) or 'City/State' - utterly useless, so here's a bit of shart, sharp feedback for the Product Manager: I understand the US view of the world is that things pretty much start at SFO and end at BOS...though there is somewhere called 'England' somewhere out to the east that includes places like London, France and Germany (I used to work in the US and so understyand this quite well), actually this is NOT the case. While the US is so large City and State help, but in the rest of the world it is *Country* that's important. In fact, in many Countries people speak different languages and so Country is really critical - not everyone in our markets speaks English and Spanish - so Country is kind of critical...as in real critical. Maybe you should reflect that? ... View more

There's some nice stuff in Contant Management now, BUT, the views are fixed. So for instance, I do an advanced search where country is not blank. Wonderful, I get a list in moments...and I can't see what the country is and nor can I alter the view, so I now have a list of contacts with Country set, but I have no idea what the countries are. Frustrating! Maybe a search field should be included in the view, certainly where you're selection an option like 'not blank'. Different if you say 'is x', but when 'not blank', it's obviously you're interested in what data you have... ... View more