I also agree that the lack of email support is ironic. I find email to be a higher quality means of support. I can share information clearly and on my own time. I *hate* having to schedule time to talk to a live person for low level support issues. Sure, if it's mission critical I want to talk to a live person who speaks my language. Otherwise, email is what I prefer. Now back to searching for a way to insert a "tel:" link which I used to easily do using the raw HTML editor. The new WYSIWYG editor is nice for most things, but every now and then you really need to be able to get under the hood and tweak the HTML. Grrrr.....
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