I just found out about this issue when I copied a previous survey email and sent it out, only to find out from customers the link didn't work. Turns out the fancy new survey page we just set up last year is set to auto-destruct for NO GOOD REASON and no warning is given ahead of time. Not that it matters, because the almighty powers that be at Constant Contact are UNABLE to alter this one random feature of their own product for ... reasons? Instead we're all just shouting into the void, because the only solution is to contribute to a complaint thread? Really? Which marketing genius thought surveys are only needed in 6-month increments? This kind of thing makes me want to find a different provider, it's just infuriating given what we pay that this kind of thing not only happens but isn't a priority for customer service.
... View more