I am so happy I found this post. I work for a boutique law firm outside of Chicago and made the decision to use Constant Contact when they had their Legacy Survey over Survey Monkey. We send surveys after initial conferences and after a matter has closed and need a robust survey tool. The new tool makes it so difficult to have a survey with more than 3 questions. You also no longer have the option to rank satisfaction. I am also completely confused about how to send the survey. Previously, we were able to one survey open, re-send to previous receivers and also send to new contacts added to a list. It seems like now I should create a new email and list every time I want to send a survey. Has anyone else found another workaround? Thank you!
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