Thank you for the response. I was already informed of the work-around for the list display issue, however, this has to be done every time I come back out of the Contact details. The screens aren't necessarily hanging up, they just have the "loading" square on the screen for quite awhile whenever bringing up a new page. I don't recall the older version being so slow. I know work is being done to correct the issues identified by users, but I used to be a computer programmer, and I have to tell you that this is one of the poorest roll-outs of an "improved" version that I have ever seen. Is there an estimated timeframe for fixing the list display issue, and is there a plan to reinstate the search feature for all contacts, regardless of their status? I have begun researching other products that will suit our needs better, and plan to discontinue using Constant Contact unless there is some hope for a quick solution to the issues caused by the recent upgrade.
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Here are some issues I've encountered with the changes to the Contact Management section:
All of my lists do not display in the list of lists. I talked to customer support and have a work around for now, which is to create or rename an existing list and then all of the lists will appear.
All of the lists do not display under the Contact's entry either, unless I make a change to the lists that the contact is on.
I don't believe the search is returning result properly. It may only be an issue with contacts who are on the Do Not Mail list. I usually select "All" and then search by last name or email address, so I can find the contact and see their status, but I am not getting the results I expect. I can provide examples, if necessary.
I don't see the status of a contact when I have their information displayed. It used to show whether they were considered Active, Removed, or Do Not Mail.
The pages are very slow to load - or at least that square with the spinning wheel is almost always there.
I don't see a way to easily look at the list properties.
I don't see a way to start adding contacts after creating a new list.
When exporting a list, there are no longer options to select the fields to export.
I don't see a way to search for a list. I have to scroll through all of them.
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