About Rosewoodmcs

I was told by Support that this may be added back in for future updates if enough people complained.  It used to work perfectly, so it can't be that hard to reinstate.  The inability to filter search results by date has greatly increased the time it takes to find an email.  Incredibly frustrating. ... View more

The inability to filter or sort search results is creating significant issues for us.  We always want to be able to copy the last modified campaign, but now the search returns results with no real rhyme or reason... I'm having to scroll through years' worth of campaigns to find one recently sent.  Please add back this filter.  I previously called customer support about this, and was told that they may address it in the future.  I called again today to see if there was any update on when this feature would be back, and the customer support agent did not know what I was talking about and made me do a share screen so she knew what it was. ... View more

Hi!  With the new update, we can't sort emails that come up as a search result.  It used to be that we could search a campaign, and then sort by last modified, now that is not an option.  This is extremely frustrating, with some campaigns having hundreds of emails going back 5-6 years.  I  spoke to your customer service who informed me that this function did not carry over, but that you were tracking calls about this and it would be included in the next update.  However, there is no time frame for this.  It seems to me that this means you will add it back if you get enough complaints about it.  This was an extremely important feature for us. ... View more