Thank you for providing that information @PatrickD15,
I've taken a deeper look at your account and the recent calls that you've had to find out more about the issue that you're experiencing. From what I've gathered your main concern is that your subscribers are not receiving your confirmation emails when signing up via the pop-up form on your website. If that's not right please feel free to let us know in more detail what you're experiencing.
I did test your pop-up form and did receive the opt-in email and I was successfully added to your list. I did remove myself to avoid confusion down the line though. From our notes on your account I see that our internal team was also able to successfully signup for your lists and received the opt-in email. From all of our testing it does appear that your form and the email are both working correctly and being delivered, however some of your contacts may be receiving that opt-in email into their spam folder or another folder within their email accounts, such as the Promotion tab within Gmail.
Although the confirmed opt-in emails are being delivered successfully, your recipients may still not see them if they end up in Spam, but our Deliverability team can go over some options to improve your delivery rates and ensure your emails end up in the inbox instead, so please give them a call so they can help with that aspect!
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