You're welcome @RuthAnnK8 ! Have a great weekend.  ... View more

Hello @TanyaN458 ,   Thank you for reaching out about the trouble you've experienced reaching out. It appears that you may have been trying to contact us outside of our regular business hours. In order to resolve this or cancel your account, you will have to contact our List Review team. You can view their numbers and hours here.        ... View more

Hello @MaryAnnB7 ,   Thank you for reaching out about which editor you're using! You're currently using our second generation editor but you can take a look at this guide on switching, if you're interested in doing so. Please let us know if you have any questions about that process!  ... View more

Hello @DanS3295 ,   Thank you for reaching out about the slowness you're experiencing. There are a few things that could be causing this and following the steps outlined in this guide should help resolve it for you! Please let us know if you're still experiencing problems after going through those steps!  ... View more

Thank you for letting us know that you're also interested in that feature @TomD55 . While we don't have an update on this request, I've notated your feedback as well! Have a wonderful day.  ... View more

Hello @user697259 ,   I've taken a look at your account and see that you were able to connect with our Account Review team about this already! I'm glad they were able to get you taken care of. Please let us know if there's anything else that we can assist with.  ... View more

Hello @JohnC79 ,   Thank you for reaching out about your bounces! We have a guide that breaks down the different bounce types of why they may be bouncing that you can check out here. If you have additional questions about your bounces specifically, please feel free to give our Deliverability team a call so that they can take a look at that with you!  ... View more

Hello @LauraN717 ,   Thank you for reaching out about adding padding around your images on the landing page of your event. There isn't currently a feature to do that in the way you're used to with emails. I'm more than happy to track that for you but you can add it to the coding in the meantime.   Just add style="padding: 10px;" to the image src in the HTML. If you need assistance with that, please feel free to reach out to our Support team and they can help!  ... View more

Hello @DinnaM3 ,   I'm sorry to hear you're having trouble exporting a CSV. Can you please email us at social_support(at)constantcontact(dot)com with the name of the campaign you're trying to export a CSV for as well as what data you're trying to export so that we can take a look into this for you please?  ... View more

Hello @CFRC101 ,   Thank you for reaching out about the trouble you're experiencing while trying to change an address. Can you please send us an email to social_support(at)constantcontact(dot)com with the name of the campaign that you're trying to change the address in, or if you're trying to change it on your account entirely, as well as the address you're trying to change it to so that we can test this further for you? ... View more

Hello @user32500 ,   Thank you for reaching out about your account review! While this isn't something that we can assist with via the Community due to account security concerns, our Account Review team does have an international number. Here are their hours:  Monday - Thursday 8:00 a.m. - 10:00 p.m. ET Friday 8:00 a.m. - 9:00 p.m. ET Saturday - Sunday 10:00 a.m. - 8:00 p.m. ET   With a 12 hour time difference, I hope one of our later nights here might work for you in the early morning there!      ... View more

Hello @CraftingLife-WithWendy ,   Thank you for reaching out about this! I've taken a look at your account and see that you have two events for your Weekend Retreat with very similar names, that have the same information in them. I did see that you didn't have the box checked to display the landing page on the original one so I'm wondering if you were previewing the correct event but were worried because you didn't see that landing page. I've checked it off so please take a look and see if it has everything you needed!  ... View more

Hello @Rfruster,   That's a great question. You'll have to copy that email into a new Automated series in order to make any changes to the header. Once you've done that, you can deactivate the previous one! If you have any additional questions about that process, please let us know.  ... View more

Hello @MichelleP905 ,   Thank you for reaching out about your Automated series. I've taken a look at that and see that it is set to send 4 days after the last email, which went out on the 4th. That means the next one will go out on the 8th! If you have any additional questions about that, please feel free to reach back out!  ... View more

Hello @MartaR67 ,   Thank you for bringing this to our attention! Our developers are aware of this and looking into it so I've added a note to your account to have you notified once it's been fully resolved. In the meantime, they've provided this workaround:   Adjust the images to be the full width of the block/remove spaces: 1. Set all of the images to be center aligned (center alignment has no default padding built in) 2. Adjust the center image to be full width first 3. Adjust the width of the right and left images to be full (the order for these two does not matter) 4. Save and Preview the mobile version to see if the images are correctly spaced 5. Drag in plain text blocks under the images and use those instead of the built in captions   Since this workaround does require that the images be set to full width, I'm not sure this would work for you as you've cropped out all of the white space around your images and those would have to be very large in order to fill the full width. Instead, you may want to upload images with extra white space around the sides, so that the 3 images can fill the 600 pixel width without having to be enlarged.    If you have any additional questions about this, please let us know! ... View more

Hello   @LynG0,    I wanted to let you know that we have made some changes in the 3rd Generation Editor and you can add Superscript and lots of other text stylizations now! Here's a list of some of the things available now and how to change it:   Highlight the text you want to change and from the editor select: Font - For best results, choose a web-safe font; they display the most consistently across multiple computer and mobile device types. Font Size - 14 to 16px text is best for the email body and 22px text is good for headlines. Font Color - Change the text color. Select a color from the palette or click "More Colors" to enter a specific hex value. Highlight Color - Change the text background color. Select a color from the palette or click "More Colors" to enter a specific hex value. Text Emphasis - Choice of bold, italic, or underline, with additional  strikethrough ,  superscript , and  subscript  options available in the drop-down menu. Text Alignment - Choice of left, right, center, or justified. Line Spacing - Change the spacing between your lines of text within the entire block. Choice of single, 1.2, 1.5, or double line spacing. List Style - Choice of bullets or numbers. To indent a bullet, place your cursor at the start of the bulleted text and press the Tab key on your keyboard. Press Shift + Tab to outdent the bullet.   If you have questions about any of these features, please let us know!  ... View more

Hello @ShawnR55, Thank you for reaching out with this feedback! Regarding the formatting of your text, a lot of text is pastable into Constant Contact, unless the source it's being pasted from isn't compatible with email formatting. In this case, we recommend copying your text into Notepad (PC) or TextEdit (Mac). Then you can copy from those tools and paste into Constant Contact. You will lose your formatting and have to re-style it but then you won't have to type everything in manually. The new editor's font size is also based on pixel size instead of point size, which is why you won't see some options such as 15 point. The line spacing will also only change with text pasted in, because of formatting that's being pulled over. The above workaround will fix that issue for you as well! ... View more

Hello @CFI,   I actually saw your message about this on Twitter first this morning, but I wanted to include my response here as well in case you miss that! Depending on how you removed those contacts, you could have taken those contacts off of a list without actually deleting them. I'd recommend doing a search of contacts that aren't on any list and deleting those. Please let me know if you have any additional questions! ... View more

Hello @StephenB353,   I'm sorry to hear you've had this experience but I do see that you were able to call in and talk to someone about this! I'm glad they were able to take care of you. If there's anything else that you need assistance with, please let us know!  ... View more

Hello @JenniferW005,   I'm sorry to hear that you don't want to continue using Constant Contact. I've taken a look at your account and see that you're currently in a trial so you don't need to take any further action since you don't have a billable account. If there's anything else that we can help with, please let us know!  ... View more

Hello @CathyJeanN,   Thank you for reaching out about your tests not coming through. The time of day shouldn't be a factor on this, unless you have settings in your email clients to not receive emails at certain times of days. While we are aware that Hotmail is deferring emails, the same isn't true for Gmail. It may be a good idea to give our Deliverability team a call directly so that they can look into that for you!    ... View more