About Stephen_T

Hello @FirstNameL78605,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API. Typically we work directly with those developers on issues surrounding creating integrations and interfacing with our API.    Based on WPForms' documentation it looks like they don't support custom fields at this time, only the standard Constant Contact fields. Just in case, below is a link to their documentation which show the fields they support.   How to Connect Constant Contact With WPForms https://wpforms.com/docs/how-to-connect-constant-contact-with-wpforms/   I'm sorry but I don't have any other plugins that I can thank of at this time. If you do want an inline form on your website where you can collect custom field information I would recommend using our inline form instead. Below is a link to documentation which goes into further detail on our inline forms.   Create an inline contact sign-up form to embed on a website http://knowledgebase.constantcontact.com/articles/KnowledgeBase/18265-Create-a-Sign-Up-Form-with-the-new-sign-up-form-experience   Please reply directly to this post if you have any other questions!   Regards, ... View more

Hello @Marshall_Electronics,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   Based on what you supplied it looks like you're using the Constant Contact Wordpress Sign-Up Form. To adjust padding or add custom classes you can follow the steps below but we can't guarantee the custom CSS will format the form accordingly. Because you'll be overriding the default styling and using your own custom CSS we won't be able to offer further assistance on overriding the styles. You can however use this approach to attempt your desired results.   Hover over Contact Form Click on "All Forms" Click on the Form name you wish to edit Go to the "Input Design" section Use the Custom Classes section to add some custom CSS classes.   Please reply directly to this post if you have any other questions!   Regards, ... View more

Hello @DonS3096 ,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API. Typically we work directly with those developers on issues surrounding creating integrations and interfacing with our API.    When looking into WP Form's documentation further it looks like the authorization code is generated when you click on the "Click here to register with Constant Contact" link. Once authorizing WP Forms to connect to your Constant Contact account then you're prompted with the authorization code. Below is a link to their documentation which supplies the steps on how to connect WP Forms to Constant Contact and how to obtain that authorization code.   How to Connect Constant Contact With WPForms https://wpforms.com/docs/how-to-connect-constant-contact-with-wpforms/   Please reply directly to this post if you have any other questions!   Regards, ... View more

Hello @KarlK0,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API. Typically we work directly with those developers on issues surrounding creating integrations and interfacing with our API.    Based on the payload supplied it looks like some information is needed to ensure all contacts are removed from a particular list. From what I'm seeing the structure of the payload is valid but if you're trying to just remove all the contacts from a particular list then there is some body that may not be needed. Below is the payload body structure which should work as expected. For the list_ids you'll need to ensure you have a list_id in there to specify which list you're removing contacts from. I just placed a series of number as a placeholder with the format in which the list_id should be in, you'll just need to insert the list_id in place and that should work.   { "source": { "all_active_contacts": true }, "list_ids": [ "11111111-2222-3333-4444-555555555555" ] } Please take a look and reply directly to this post if you have any other questions! Regards, ... View more

Hello @SundarA8,   Thank you for reaching out to Constant Contact API Developer Support and for your patience. My team is here to assist outside software developers with questions about building into Constant Contact's API.   I may need some further clarification in regards to your inquiry. Are these events created within Constant Contact or were they created outside of Constant Contact on another third party service? If it is a third party service, are you just looking to have matching fields in Constant Contact which you can use to personalize email campaigns? Or is it an event created in Constant Contact that you are trying to take that Event Date, Day, Start Time and End Time information and essentially have it personalized in a standard email campaign?   If you could respond back to this post with any additional information or clarification that would be great.   Once again thank you for your patience.   Regards, ... View more

Hello @AmandaC99396,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   When it comes to Access Tokens only one can be available per API Key at any given time and they do become invalid if a new Access Token is generated for the same API Key. My recommendation would be to use the same Access Token rather than generating a new token and you shouldn't run into this issue going forward.   Please reply directly to this post if you have any other questions!   Regards, ... View more

Hello @user942713,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   When it comes to Access Tokens they do expire/overwrite after a certain amount of time or when a user generates a new Access Token depending on which API version they're using. This was implemented as a security measure, if you need multiple Access Tokens on an account for our V2 API the only workaround at this time would be to have multiple users on the account that way they can all have a separate Access Tokens. Our V3 API on the other hand does not offer static Access Tokens as they expire every 2 hours. Just in case, below are links to documentation on Access Tokens for both our V3 and V2 APIs.   V3 API (Expires) https://v3.developer.constantcontact.com/api_guide/client_flow.html#step-3-retrieve-the-access-token   V2 API (Overwrites) https://v2.developer.constantcontact.com/docs/authentication/authentication.html   Please reply directly to this post if you have any other questions!   Regards, ... View more

Hello @jeffh824,   Thank you for reaching out to Constant Contact API Developer Support and I apologize you were informed you needed to be an app developer to obtain that information. My team is here to assist outside software developers with questions about building into Constant Contact's API.   When it comes to obtaining API Key and Access Token information we use Mashery for our V2 API however with the new implementation of our V3 API that's managed all within Constant Contact via the developer portal where you're able to review documentation and view your API keys.   Divi appears to be asking for V2 API information, below is a link to documentation which goes through the steps on how to obtain an API Key and Access Token.   How to generate an API Key and Access Token: https://community.constantcontact.com/t5/Community-News/How-to-generate-an-API-Key-and-Access-Token/ba-p/293856   Once again I apologize that you were informed you needed to be an app developer to obtain that information. Please have a look and reply directly to this post if you have any other questions!   Regards, ... View more

Hello @JudyP2051,   Thank you for reaching out to Constant Contact API Developer Support and for your patience. My team is here to assist outside software developers with questions about building into Constant Contact's API.   After some further testing on my end I wasn't able to replicate the issue when using the same endpoint and parameters. What are you using to generate that information where your endpoint is returning inaccurate results? Are you using a service like POSTMAN or something similar? If you could respond back to this post with further information that would be great.   Regards, ... View more

Hello @LaurieL925 ,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   I changed the status of the API Key from Waiting to Enabled for you. This issue often occurs when multiple API Keys are created in a short span of time. Essentially it's just a provisionary period before they're enabled but I overridden the status.   Please reply directly to this if you have any other questions! ... View more

Hello @LizC655,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   After working on this issue via email, we saw there were a combination of issues between missing elements and an invalid property being used. That invalid property in the code is "permission_to_send". Also the code was missing some brackets, a list to add the contact to, and the opt_in_source for the contact. Just in case, below is an example of the coding with invalid properties removed and missing elements added.   POST Address I Used: https://api.constantcontact.com/v2/contacts?api_key=ABC&action_by=ACTION_BY_VISITOR     { "email_addresses": [ { "opt_in_source": "ACTION_BY_VISITOR", "email_address": "test1142021@test.com" } ], "first_name": "test", "last_name": "test", "lists": [ { "id": "123456" } ] }     Also, below is a link to documentation which has all a list of all the valid fields when doing a POST for adding a contact.   Contacts Collection Endpoint https://v2.developer.constantcontact.com/docs/contacts-api/contacts-collection.html?method=POST   Please feel free to respond to the email if you have any additional questions.   Regards, ... View more